Student Assistant, Customer Lifecyle & Loyalty

Do you want to help shape the future of customer engagement at the world’s largest jewellery brand? Are you eager to contribute to building meaningful relationships with millions of customers worldwide? Join Pandora’s Global CRM & Loyalty team as our next Student Assistant and be part of our exciting journey of growth and innovation.

Your Role in the Team

As a Student Assistant, you’ll be part of the Customer Lifecycle & Loyalty team in the CRM & Loyalty organisation at Pandora’s HQ in Copenhagen. We are part of the Global Marketing organization with a mission to drive customer engagement through our e-mail and mobile channels and through our two loyalty programs, My Pandora and Pandora Club.

Supporting our team of five Managers and Specialists as well as three external consultants, you’ll play a key role in executing and optimizing customer communications, especially email-based initiatives. You’ll work closely with our Customer Lifecycle Specialists to ensure every touchpoint reflects our brand values and deepens customer connection.

Examples of core responsibilities include:

• Formatting and updating automated email flows
• Assisting in the creation and refinement of new flow specifications and messaging
• Preparing presentations on communication initiatives
• Update content elements for e-mails and loyalty programs
• Orchestrate copy translation
• Solve ad hoc administrative tasks to support the broader team

This role offers room to grow and evolve, making it ideal for someone who thrives in a dynamic, ever-changing environment.

What Pandora Offers

At Pandora, we believe in investing in future talent. As a Student Assistant, you’ll gain:

• Valuable experience at a globally recognized brand
• Exposure to a fast-paced, international marketing environment
• Opportunities to build both professional and personal skills
• Close collaboration and mentorship from experienced managers and colleagues
• Flexibility to support your academic schedule, especially around exam periods

Who You Are

We’re looking for an ambitious, detail-oriented team player with a collaborative mindset and a drive to learn.

You’ll thrive in this role if you:

• Are currently pursuing a Bachelor’s or Master’s degree in Marketing or a related field (min. 1,5 year remaining)
• Are structured, proactive, and capable of working independently
• Communicate fluently in English (written and spoken)
• Have strong skills in MS Office (especially PowerPoint, Excel, Outlook)
• Have an interest in CRM, customer loyalty, and consumer engagement strategies

Our Team & Culture

Pandora is a company with a big heart, and that’s reflected in our people. You’ll join a dynamic, cross-functional team of 19 people We collaborate closely across departments and seniority levels, all while sharing a passion for performance, creativity, and excellence.

Practicalities

• Average 15–20 hours per week, with flexibility around exam schedules
• Must be enrolled in a higher education program during the employment period

Did we get your attention?   
We hope you got all your questions answered and feel confident applying for this position.   

If you see yourself in the position and would like to become a part of Pandora’s future, please submit your CV and cover letter in English. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.  

Icing on the cake  
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.   

About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.