Store Digital Workplace Specialist

Do you want to be a part of the world’s leading jewellery company while putting your experience in devices management into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting digital & tech area and work in an international organization of can-do spirited, passionate, and performance-driven people. We value flexibility and informal working, where you are trusted to deliver and to focus on outcomes, outputs and value delivered.

We are currently looking for a Store Digital Workplace Specialist to join our team. You will be responsible for the management and maintenance of the managed devices across Pandora’s 2400+ stores. The role will ultimately manage more than 10.000 devices ranging from POS, tablets, phones, administrative laptops, and other devices used in stores to ensure the best experience for our colleagues and consumers in the stores. The technology and devices are partly standardized, and the role is expected to continue to develop and implement standardization strategy from a device management perspective – while keeping a platform agnostic approach to existing and new services.

As a Store Digital Workplace Specialist, you will take a product focused approach to the services and be deeply engaged with the product squads and take lead in packaging, maintaining, testing, and supporting product releases, images, and profiles to the store devices. As part of the Store Experience Product Line, you will work closely with many internal and external stakeholders within Digital Development & Retail Tech domain; will engage and align work with Cyber Security, Platform and Digital workplace teams, as well as our external partners.

It is expected that you will take ownership of building a roadmap for aligning technologies across multiple platforms (Windows, iOS, iPadOS, Android) and continuously seek to improve stability, scalability, and flexibility across all markets. The requirements to our devices and technologies are rapidly changing, and one needs to be curious and open to new technologies and be able to drive implementation of new technologies across multiple markets and platforms.

In your new role as a Store Digital Workplace Specialist, your primary responsibilities will be to:

• manage workstations using Microsoft Endpoint Manager and similar tools
• package and deploy software releases and configurations to store Point of sales (POS) devices
• create, manage, and simplify images and profiles
• deploy new Windows 10 builds using SCCM servicing or task sequences
• manage updates of core retail applications, COTS software and security policies
• monitor and improve the health of the configuration management systems
• manage and develop a rapidly growing mobile device fleet (mainly iPads)
• create and maintain documentation for application and OS configurations
• ensure all new technology solutions are well documented and implemented into Store Experience and other service functions
• collaborate with stakeholders and end users to understand and develop requirements to services

What is needed to succeed?

We are looking for an experienced professional who has some experience with international retail technology and a deep understanding of the Azure tools for users and devices (AAD, endpoint, autopilot).

Additionally, we are looking for professionals with:

• solid experience with managing large volume of Apple profiles and devices using MDM and ABM
• strong knowledge of MS Endpoint Manager (SCCM, Intune) and similar technologies
• deep understanding of cyber security and the art of balancing this with user experience
• exceptional written and oral communication skills with the ability to present ideas in user-friendly language to non-technical staff and end users

At Pandora we are guided by our values in everything we do; we Dream, Dare, Care and Deliver. Please join us if you are a dynamic person with an independent and structured approach to work with the ability to oversee several running projects next to BAU responsibilities. We are looking for an analytical individual, who dares to challenge the status quo and present improvement focusing on the value to colleagues and consumers. Strong curiosity to stay on top of technological development and exceptional stakeholder management skills will be very welcomed in this role.

Your new team

You will become a member of a team of highly skilled professionals, who are curious and open to new technologies, and drive implementation of new technologies across multiple markets and platforms globally.

Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:

Blazej Miernik

Global Recruiter

+4531347191

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit. 

About Pandora

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021. 

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.