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Specialist, Global Retail Operations

City:  Copenhagen V
Country/Region:  DK
Application Deadline:  23th of May 2025

We’re looking for a proactive, detail-driven Global Retail Operations Specialist to help elevate store performance across Pandora’s global footprint. In close partnership with the Global Retail Operations Manager, you’ll create the development and rollout of operational standards, focusing on back-of-house optimization, inventory handling, and in-store execution. 

Working cross-functionally with global and regional teams, you'll have the opportunity to support initiatives that improve process consistency, streamline store operations, and share best practices worldwide. Projects will include establishing and improving inventory handling processes, stockroom organization, as well as ongoing retail operational improvements. 
 
 

Key Responsibilities 

  • Support the Global Retail Operations team in implementing and improving operational standards, focusing on inventory management, receiving processes, and stockroom organization. 

  • Act as the operational bridge between global and regional teams, translating store needs into scalable solutions 

  • Identify process gaps and improvement opportunities through hands-on analysis 

  • Develop guidelines, SOPs, and training materials to facilitate the adoption of global retail standards. 

  • Collaborate with cross-functional teams, including Loss Prevention, Global Business Services, Distribution Centers, Global Security and Retail Tech,  to drive operational efficiencies. 

  • Assist in pilot testing and feedback collection for new processes across key markets. 

  • Monitor and track progress of key initiatives, ensuring smooth execution and identifying areas for improvement. 

  • Provide hands-on support for special projects, including—but not limited to—stockroom optimization, inventory accuracy, and products receiving process enhancement 

 

What We’re Looking For 

  • Solid retail operations experience, especially in inventory management or loss prevention 

  • Ability to turn store-level insights into global process improvements 

  • Strong analytical mindset with problem-solving skills  

  • Confident stakeholder manager with cross-functional collaboration experience 

  • Experience developing SOPs or training materials is a plus 

  • Highly organized, with strong multitasking and communication skills 

  • Fluent in English, both written and spoken 

 

What This Opportunity Offers 

  • A chance to work with the Global Office in Copenhagen, collaborating with senior retail operations professionals. 

  • Exposure to global-level retail strategy, contributing to initiatives that enhance Pandora’s store operations. 

  • A cross-functional work environment, engaging with multiple departments and international teams. 

  • Hands-on experience in process standardization and operational improvement at a global scale. 

  

This role is ideal for someone with deep store operational expertise, looking for an opportunity to apply their knowledge at a global level and contribute to Pandora’s continuous retail evolution. 

 

 

 

Why Pandora? 

You’ll be joining a global brand on an exciting growth journey, with a clear ambition to be the world’s most loved jewellery brand. We offer a flexible hybrid working model, a culture of creativity and collaboration, and the opportunity to make a tangible impact on our customers and our business. 

 

Additional information 

Global Career Band 5 

  

Did we get your attention?  

We hope you got all your questions answered and feel confident applying for this position. 

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! 

  

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.  

  

Icing on the cake  

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit. 

  

About Pandora  

Pandora is the world's largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,500 points of sale, including more than 2,500 concept stores.     
Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023.   
At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued. 

 

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