Specialist, E2E Innovation and Process Optimization

Are you passionate about innovation, process improvement, and enabling cross-functional teams to thrive?

If you enjoy driving structure, facilitating collaboration, and optimizing ways of working, you might be the perfect fit for our Specialist, E2E Innovation and Process Optimization role at Pandora’s Global Office in Copenhagen.

As a Specialist in the End-to-End (E2E) team, you will play a key role in supporting the Innovation process and driving process optimization initiatives. You’ll work closely with cross-functional teams to establish and manage project timelines, ensure governance adherence, and facilitate smooth handovers from Innovation to New Product Development (NPD).

You will also lead small to medium-sized process improvement projects, ensuring alignment across stakeholders and driving implementation of robust solutions. Your ability to communicate clearly, manage complexity, and promote best practices will be essential to your success.

To thrive in this role, you’ll need strong project management skills, a collaborative mindset, and a passion for innovation and continuous improvement.

Key responsibilities

Innovation process support

• Establish and manage project timelines with key milestones in line with the Product Innovation Process
• Act as the process gatekeeper, ensuring accountability and transparency across stakeholders
• Track and communicate project progress, flagging delays and escalating issues when needed
• Support and chair Innovation meetings (weekly/bi-weekly)
• Promote adherence to process governance and best practices
• Ensure smooth handover from Innovation to NPD cycle development
• Develop and maintain timeline templates for different innovation types

Process optimization

• Lead 2 small or 1 medium-sized process improvement project at a time
• Ensure cross-functional alignment and representation in improvement initiatives
• Drive implementation of improvements, including training and workshops
• Map sub-processes and identify gaps in the E2E Innovation Process
• Support the evolution of the Innovation Process through structured improvement efforts

General support

• Maintain and update playbooks and SharePoint content
• Support onboarding and training initiatives for new or updated processes

Ideally, you have:

• 1–3 years of experience in project management, product development, or innovation delivery
• Strong stakeholder management skills and the ability to navigate change
• Excellent communication skills, both verbal and written
• Experience facilitating teamwork and promoting engagement across functions
• Ability to create onboarding materials and train teams on updated content

Furthermore, we hope to see that you are:

• Passionate about project management, innovation, and process development
• Comfortable in a fast-paced, ever-changing environment
• Detail-oriented while maintaining a holistic view
• Highly motivated, results-driven, and a collaborative team player
• Confident being the go-to person for timing and deliverables within the E2E team

Your new team

Pandora is a company with a big heart, and we take great pride in treating our people well. You’ll join a passionate, ambitious team within an international, high-impact function.

Additional information

Global career band 5B

Did we get your attention?

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. 

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.