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Solution Architect

City:  Copenhagen V
Country/Region:  DK
Application Deadline:  N/A

Are you passionate about the transformative impact of marketing technologies in retail companies? Do you want to be a part of a high-performing team and deliver an ambitious roadmap of end-to-end Personalization use cases at the world's largest jewellery brand? If yes, then we have an exciting opportunity for you. 


Pandora is embarking on an ambitious journey to deliver on our Digital Strategy to drive growth while equally employing the happiest, most empowered, and technology-enabled colleagues. We embrace scaled Agile methodologies around product teams with a clear focus on outcomes. 



About the Team:

During the next year, we will continue to establish a world-class digital team of thinkers, makers, and doers to ensure digital and technology is at the heart of our business. And we want you to bring your expertise, knowledge, ideas, entrepreneurial spirit, and experience to make a significant impact, and help build and shape this with us from an early stage. ​ 


As part of expanding the Pandora Digital and Technology organization in Copenhagen, we are looking for Solution Architect within our Personalisation Team, where you will become an integral part of a dynamic, high-performing, cross-functional Personalisation program team, delivering on Pandora’s personalisation ambition, which is one of the most important strategic pillar in our Digital Strategy.   


As Personalization Architect, you will work with our stakeholders around the world to tackle both interesting and challenging problems using state-of-the-art technologies. You will evaluate our current tech stack and drive both the design and the implementation of our future landscape to deliver on one of our strategic goals, i.e., personalization 


Your Role as a Solution Architect:


  • Design and drive implementation of solutions that deliver personalized experiences in different channels, e.g., ecom, physical stores, email, etc 
  • Partner with our stakeholders to identify consumer needs and tackle business problems related to product recommendations   
  • Work on end-to-end analytical products and recommendation engines, from exploration and prototyping to testing and productionizing  
  • Participate in Scrum team and work in an agile manner applying principles from DevOps  



What is needed to succeed:

  • Good understanding of customer domain model with a 360 degree view that can drive personalization 
  • Architectural experience of bringing systems together over service and event driven architecture  
  • Hands on experience with Salesforce Commerce Cloud (SFCC) 
  • Good  knowledge of recommendation engines, e.g., Commerce Cloud Einstein, KIBO Monetate, Google recommendation AI, or others  
  • More than 5 years of experience as a Solution/System Architect 
  • Experience within big data application and cloud computing, e.g., Azure, AWS 
  • Worked in a Scrum team and Agile setup   
  • Result-driven and action-oriented individual. Focus on executing, getting things done and delivering on targets 
  • Highly motivated and self-starter approach to job. 
  • Strong negotiation, influencing and communication skills; able to understand and balance perspectives and find common ground between parties across divides. 
  • Adaptable and change-resilient, working well in a dynamic fast-paced global environment, accepting new ideas and initiatives and making positive use of opportunities presented. Consistently demonstrates the ability to adapt interpersonal style to suit different people and situations, showing respect and sensitivity towards individual and cultural differences. 
  • Customer focused attitude, setting high standards for work quality and quantity as measured by value delivered (and promised) to customers. 
  • Demonstrated capacity to plan, prioritize and organize time, project schedules and multiple project activities 



Icing on the cake  


You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit. 


About Pandora


Pandora designs, manufactures, and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.


Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.


At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating, and preserving a culture of inclusion and diversity where everyone feels respected and valued.