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Pandora is embarking on an ambitious journey to deliver on our Digital Strategy to drive growth, while equally employing the happiest, most empowered and technology-enabled colleagues. One of the most central technology components in establishing our digital Colleague Experience ecosystem is the ServiceNow platform – internally called Pandora Assist – which is growing into the core entry point for employee’s interactions with distinct business departments. This role will be part of a dynamic, high-performing and cross-functional team that is delivering Pandora Assist.
As Business Consultant, you will be responsible for prioritizing, scoping and delivering individual user stories that deliver value to our business. You will act as the connector between functional needs and technology to ensure we are always working on the things that create value for business departments relying on the platform. For that purpose, you will be responsible for co-creation, prioritization and implementation of user stories that address functional needs, while driving overall end-user experience with the platform. At the same time, you will remain in close and continuous communication with functional stakeholders to ensure understanding and full utilization of technical capabilities.
Helping our technical team to ensure architectural health of Pandora’s ServiceNow platform, this role will also entail advisory to business stakeholders on the functional capabilities of the platform to promote cross-functional collaboration. You will help to shape the direction and product domain to ensure Pandora is putting technology at the heart of evolving our business and delivering growth.
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