Senior Specialist, eCommerce Analytics & Insights

Are you passionate about driving eCommerce growth through data-driven insights and digital innovation? 

 
If you have a strategic mindset, a deep understanding of digital analytics, and a talent for turning complex data into clear, actionable insights, you might be the perfect fit for our Senior Specialist, eCommerce Analytics & Insights role at Pandora’s Global Office in Copenhagen. 

As a Senior Specialist in eCommerce Analytics & Insights, you will play a pivotal role in shaping the future of our digital performance. You’ll lead the development and implementation of best-in-class website analytics practices, ensuring that data is not only accurate and reliable but also deeply embedded in our commercial decision-making processes.

You will act as the key liaison between Adobe data engineering teams and the broader analytics community, translating business needs into technical solutions and ensuring seamless collaboration across functions. Your insights will directly influence strategic initiatives, helping Pandora deliver exceptional digital experiences and drive measurable business impact.

In this role, you’ll also champion data governance, oversee data quality assurance, and lead the creation of advanced dashboards and visualizations tailored to senior stakeholders. You’ll work closely with regional eCommerce teams and internal partners to anticipate and exceed their analytics needs, while fostering a culture of continuous improvement and innovation. We are looking for a highly analytical, commercially minded individual with a strong foundation in digital analytics, stakeholder management, and data storytelling. If you thrive in a fast-paced, cross-functional environment and are passionate about the power of data to drive growth, we’d love to hear from you. 

Key responsibilities: 

• Define and evolve best-in-class commercial website analytics practices aligned with Pandora’s digital transformation agenda
• Act as the primary bridge between Adobe data engineering and commercial analytics teams  
• Integrate Adobe Analytics insights into core business workstreams to influence strategic decisions
• Drive data integrity initiatives across all tracking and reporting mechanisms. Analyse, document and resolve inconsistencies while controlling business impact through stakeholder management.  Lead advanced data analysis and visualization efforts, delivering insights through dashboards and reports with multi-system data inputs.
• Build strong partnerships with regional eCommerce and internal teams to elevate performance reporting and consolidate strategic data needs into clear technical development requirements.  
• Promote continuous learning and innovation within the analytics function  
• Mentor colleagues and elevate the organization’s analytical maturity 

Ideally, you have: 

• 4–5 years of experience in website analytics, with at least 4 years owning or managing analytics systems
• A Bachelor’s or Master’s degree in Data Engineering, Economics, or a related field (or equivalent experience)
• Proven ability to translate complex commercial needs into actionable analytics improvements  
• Experience with Adobe Analytics (certification is a plus)
• Familiarity with data visualization tools such as Power BI
• Strong understanding of eCommerce KPIs and the commercial impact of digital analytics 

Furthermore, we hope to see that you are: 

• A strategic thinker with exceptional critical thinking and problem-solving skills
• Detail-oriented with a high level of accuracy in data interpretation
• A clear communicator who can translate data into compelling stories for diverse audiences
• Skilled at building trust and partnerships across technical and commercial teams
• Proactive, self-motivated, and accountable for delivering results
• Proficient in Microsoft Office, especially Excel and PowerPoint  

Your new team 
Pandora is a company with a big heart, and we take great pride in treating our people well. You’ll join a passionate, ambitious team within an international, high-impact function. 

Additional information 
Global Career Band: 5A

Did we get your attention? 
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.  

Icing on the cake 
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora 
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.