Senior Product Manager, Marketing Technology

Are you passionate about building customer loyalty through innovative experiences? Do you enjoy turning customer insights and data into strategies that drive engagement and retention? Do you thrive in cross-functional environments where you can bridge marketing, data, and technology to create scalable solutions? If so, we might have the perfect opportunity for you!

About the Role

Pandora’s Marketing Technology (MarTech) team is looking for a Senior Product Manager to own our loyalty and customer data strategy – enhancing and building capabilities that strengthen customer relationships and power personalized experiences across channels.

As our new Senior Product Manager, you’ll be responsible for shaping the technology vision and roadmap for loyalty and customer data within the MarTech product line. You’ll work closely with marketing, analytics, engineering, and product teams to ensure our customer data platforms and loyalty initiatives are robust, future-ready, and continuously delivering value.

This role is critical in enabling Pandora to deepen customer engagement, enhance personalization, and deliver best-in-class loyalty experiences globally. You’ll be at the forefront at putting our customer in the centre of what we do a thought leader bringing forward new ideas and opportunities for how customer data can fuel Pandora’s growth.

More specifically, your responsibilities will include:

• Defining and owning the product roadmap for loyalty and customer data initiatives, ensuring alignment with Pandora’s business strategy and customer needs.

• Translating business objectives into clear product requirements and measurable outcomes.

• Partnering with cross-functional teams (marketing, analytics, tech, and design) to deliver scalable solutions that enhance loyalty programs and personalization capabilities.

• Overseeing integrations and enhancements within customer data platforms (e.g. CRM, CDP, loyalty tools).

• Driving adoption and enablement of new loyalty features and data-driven capabilities across global markets.

• Monitoring performance of loyalty initiatives, ensuring data-driven optimization and continuous improvement.

• Staying ahead of market and industry trends, identifying opportunities to innovate and differentiate Pandora’s loyalty offering.

What you need to succeed

• 6+ years of product management experience, ideally with a focus on loyalty, customer data, or digital engagement.
• Proven track record of defining and delivering strategic roadmaps that drive customer value and business growth.
• Strong analytical mindset with the ability to translate insights into product decisions.
• Solid understanding of marketing technology, CRM, CDPs, or loyalty platforms.
• Experience working with cross-functional teams and managing stakeholders across business and technical domains.
• Excellent communication and storytelling skills – able to articulate vision and rally teams around a shared direction.
• A passion for customer-centric innovation and creating engaging loyalty experiences.
• Ability to take intiatives from strategic vision to action in large scale cooperate environments.

Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position. If you see yourself in the role and would like to become a part of Pandora’s future, please do not hesitate to apply! We are an international team, so please make sure to send us your application in English to be considered. Kindly note that the application deadline for this role is December 30th, and we will start reviewing and interviewing stages in early January 2026.

We look forward to hearing from you! You can also read more about Pandora on our corporate site www.pandoragroup.com.

Icing on the cake
You will be working out of our beautiful Digital & Technology Hub in Copenhagen, in a rapidly growing environment of highly skilled and experienced colleagues, which is a key initiative that goes along with Pandora’s experience & ambitions.Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora 
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. 

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.