Retail Marketing Operations Manager

City:  Copenhagen V
Country/Region:  DK
Application Deadline:  31. July 2024

Are you ready to seek new ways of improving our processes while maintaining a calm and organized approach in a dynamic business environment? Then look no further! 


We are seeking a highly motivated and experienced professional to join our team as a Retail Marketing Operations Manager. You will play a pivotal role in driving the success of our Retail Marketing initiatives, specifically focusing on the development, implementation, and optimization of packaging, displays, and other point-of-sale materials. Also, you will be responsible for managing timelines, budgets, and quality, ensuring the efficient implementation of these materials across our physical retail landscape.


Key responsibilities will include:

  • Product Development and Implementation: Lead the development and implementation of new packaging, displays, and other point-of-sale materials to enhance brand desirability and drive sales
  • Project Management: Oversee multiple projects simultaneously, managing timelines, budgets, and quality from inception through the creative process to execution
  • Material Library Management: Maintain and improve the material library, ensuring it is a seamless and organized resource for the team
  • Continuous Improvement: Identify opportunities for continuous improvements, implementing best practices and innovative solutions
  • Commercial Development: Collaborate with stakeholders to develop and ensure the sourcing of the right materials and suppliers
  • Supplier Management & Compliance: Order and approve prototypes, ensure prototype compliance (testing and material screening), negotiate initial prices and minimum order quantities with suppliers
  • Cost Management: Pursue and achieve ongoing price savings and cost reductions in collaboration with the relevant teams
  • End-to-End Process: Drive the end-to-end process in collaboration with Procurement and Supply Chain to ensure a seamless and efficient supply chain
  • Ad-hoc responsibilities: Handle ad-hoc tasks and projects as needed to address evolving business needs


You will work closely with creative teams in Retail Marketing, other Marketing functions, suppliers, and key stakeholders in the business, including Procurement, Supply Chain, Sustainability, and market teams, to ensure a best-in-class end-to-end process and project management.

A proactive and strategic teamplayer
Do you excel in project and stakeholder management, with strong analytical, problem-solving, and strategic thinking abilities? We hope to see that you are an effective communicator who can collaborate across functions and drive continuous improvement initiatives.


Additionally, we hope that you have and can demonstrate:

  • Minimum 8 years’ experience in Retail Marketing, Operations, Point-of-Sale Materials Development (packaging specifically), Procurement, or similar, with a proven track record of success
  • Experience from jewellery, retail, fashion or FMCG industry 
  • Experience working in a global organization
  • Proven experience in driving continuous improvement initiatives
  • Knowledge of the jewellery market trends and best practices is preferred
  • Proficiency in Microsoft Office, particularly strong PowerPoint presentation skills and advanced Excel skills
  • Fluency in English, written and verbally


Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position. If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. Please make sure to send your application in English in order to be considered, as we are an international team. You can also read more about Pandora on our corporate site


Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.


About Pandora
Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.


Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023. 


At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.