Quality Engineering Lead

QE Domain Lead Engineer  

Are passionate about quality engineering and have a proven track record in the retail and consumer goods industry, we would love to hear from you. Join us in our mission to deliver an outstanding omni-channel experience to our customers while fostering a culture of quality and innovation.

About the Role:

We are seeking an experienced QE Domain Lead to lead our quality engineering and assurance teams within a dynamic people-centric environment at the Pandora Digital Hub. The ideal candidate will have a proven track record in overseeing quality across e-commerce platforms, retail store technology, and order management systems. Experience in a Microservices, API-first, Cloud native, Headless (MACH) architecture is highly desirable. This role requires a strategic thinker who can devise and implement an organisational quality engineering and assurance strategy with a strong emphasis on automation.

Key Responsibilities:

 

• Build upon our Automation strategy aross multiple teams within the Customer Engage Domain
• Very hands on with DevOps processes to align & integrate our Automation first strategy into DevOps strategy. Must have experience with BDD, TDD
• Should see Unit Testing an integral part of the Automation strategy together with Regression build on a common backone of our DevOps strategy
• Develop and execute an organisational quality engineering and assurance strategy that emphasizes automation and innovation
• Identify the KEY QE KPIs for Product success and constantly Measure the automation across the teams and strive for infusing industry best practices into the process
• Ensure the quality of e-commerce platforms, retail technology, and order management systems through effective test planning, execution, and management.
• Lead testing initiatives within a MACH architecture, enhancing our ability to deliver high-quality, scalable, and resilient systems.
• Oversee the development of initiative-level test strategies and plans, ensuring they align with business goals and objectives.
• Utilize key tools such as Jira Zephyr, Jira, and Confluence to manage test activities and documentation effectively.
• Maintain a deep understanding of CI/CD tooling, pipelines, and quality gates, and ensure their effective implementation in all projects.
• Collaborate with cross-functional teams to integrate quality engineering practices into the entire development lifecycle.

• Build QA test strategy and work with automation first strategy.
• Knowledge of Automation with cypress or similar automation framework.
• Knowledge of SFSC cloud, SFSC and Salesforce loyalty management & SFSC Agentforce and PVA.
• Knowledge of Azure devops and PowerBI / Jira  for reporting, Zaffaire  & test bench framework, Knowledge of K6 / other automation load testing framework.
• Experience working and handling multiple teams and be a thought leader in Automation and QA / QE.
• Evidence of strategic involvement in automation and building QE strategy. 

Nice to Have

· Experience in testing microservices architecture.

· Knowledge of containerization technologies such as Docker and orchestration tools like Kubernetes

Icing on the cake     
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.    

About Pandora     
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.