Project Manager, Services & Adjacent Products

City:  Copenhagen V
Country/Region:  DK
Application Deadline:  30. April 2024

Do you want to be part of an exciting journey delivering growth across new innovative services and adjacent products for the world’s largest jewelry brand? And are you passionate about working in the intersection of commercial, strategic, and brand related projects to help give a voice to people’s loves? Then this might be the opportunity you are looking for!


Play an active role in building an important strategic area at Pandora
The Services and Adjacent Products (S&AP) team is run out of our headquarters in Copenhagen and is part of the Global Business Units which sits within Pandora Global Marketing. It is a new and agile team with an ambitious agenda that plays a key role in the company’s growth strategy. The team is responsible for operating and optimizing multiple existing revenue streams, while continuously developing, testing and scaling new ones. 


As project Manager of Services and Adjacent Products, you will play an instrumental role in building, alongside the S&AP Director, a stronger and wider portfolio of Services and Adjacent Products that will drive incremental revenue for Pandora, while helping to deliver against Pandora´s vision of becoming the largest and most desirable accessible jewellery brand. 


The role is highly strategical as well as entrepreneurial: you will be responsible for scoping, piloting and scaling new and exciting business opportunities for Pandora within both Services and Adjacent Products, bringing additional value to our consumers. 


Key responsibilities

  • Owns and manage the S&AP pipeline, prioritization and release plan for new initiatives, being a key contributor in establishing and setting up new governance and decision-making forum for prioritization.
  • Craft strong and compelling consumer value propositions, commercial offering(s) and go-to-market / customer journeys, building best in class products and customer experiences that will drive brand desirability, in close collaboration with the clusters.
  • Scope, set up and manage MVP pilots and in-market testing of new services. This typically means working closely together with external suppliers, key functions and markets and being very hands-on throughout the testing period.
  • Provide recommendations and facilitate decision-making for way forward based on qualitative and quantitative data and in-market test results, incl. in-depth analysis of performance and business case opportunity sizing. 
  • Run competitors, market and consumer trends analysis to identify new opportunities for S&AP expansion and leverage real consumer insights to address pain-points and inspire consumer-first solutions.
  • Present regular progress reports to senior stakeholders vs. selected KPIs as well as key findings and recommendations with impact. 


A strong talent with a solid analytical foundation coupled with a consumer centric mindset

We are looking for a strong talent with an excellent academic track record, a solid analytical foundation and a genuine passion for consumers who thrives in a dynamic, changing, and fast-paced environment. More specifically, you come with:

  • Ideally 5-6+ years of experience in management consulting or alternatively in commercial (marketing/retail) / strategic in-house functions. 
  • Significant innovation & project management experience, including a proven track record of developing strategies, piloting new projects and un-charted business opportunities in a ‘start-up like’ context.
  • Strong analytical foundation based on quantitative and qualitative skills incl. confidence working with data analysis and commercial insights.
  • Demonstrate passion for understanding consumers and experience in turning consumer insights into business growth opportunities.
  • Good knowledge of full marketing mix and passion for crafting best-in-class services/experiences and product offerings.


Skills required: 

  • Driven with an entrepreneurial mindset, willing to bring a strong personal impact and focused on initiating and driving new projects with a continuous learning mindset.
  • A self-starter who acts proactively and is comfortable to work in a dynamic, fast-paced and less structured environment.
  • High level of flexibility to be able to multi-task over a range of different activities and projects at the same time.
  • Inclusive and empathetic, a team player with a strong collaborative spirit, willing to listen to different povs and work effectively with other departments to achieve shared objectives.
  • Passionate and curious about consumer behaviour with a balance of strong analytical skills and a consumer centric mindset.
  • Confident communicator, with an ability to persuade and influence at all levels.


Your new team
Pandora is a company with a big heart that takes great pride in treating our people well. You will be part of an exciting business area and work in an international hub of can-do spirited, passionate and performance-driven people. Services & Adjacent Products is a dynamic and international team of five individuals who work both closely together and individually with functions and senior stakeholders across the organization as part of the Global Business Units function within CMO area.  


Additional information
Application deadline: March 31, 2024.
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.
Travelling is highly dependent on the specific project, but 10-20 days of travel per year might be expected. 

Did we get your attention? 
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply as soon as possible. We encourage you to attach a CV and Cover Letter into the application. We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site

Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.


About Pandora

Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.