Product Manager, Global Delivery

Do you enjoying leveraging technology and agile principles to drive high impact? And do you want to be a part of the world’s leading jewellery company? If so, this could be for you!

We are looking for a Product manager, Global Delivery, to join the Global Fulfilment & Delivery Transformation team in Global Operations Pandora is on an ambitious path to build a reliable and convenient omni fulfilment ecosystem to deliver product availability, speed, personalisation and seamless support whenever and wherever our customers need us. In this role, you will help to shape, roll-out and continuously improve the next generation transportation management system across our distribution centres around the globe. In Pandora, we have embarked on a journey to transform the fulfilment ecosystem, enabled by a cutting-edge transportation management system/product, Centiro. As a Product manager you will join the Global Fulfilment & Delivery Transformation team in Global Operations that consists of six masterful, fun and caring colleagues.

Your Responsibilities

· Own the vision and the road map for the transportation management product Define, monitor and analyze objectives and key results (OKRs) to measure success of the product

· Align and communicate the roadmap and priorities across multiple stakeholders

· Closely collaborate with colleagues in the distribution centres to clearly identify and map true and latent needs, opportunities and pain points through interviews, user journey mapping

· Cultivate a culture of deep understanding of customer needs and secure needs are actively and regularly managed

· Lead the agile product team, ensuring the delivery of outcomes meets objectives and customer needs

· Enable the quality assurance and testing strategy by communicating quality standards and adherence to product acceptance criteria

· Collaborate closely with our partner, Centiro

· Collaborate and manage dependencies with other product teams and/or initiatives within the Omni Operations product line and beyond

· Challenge current ways of working and help design and uphold future global processes and capabilities

· Support product line leadership in providing inputs for business case development for strategic initiatives

· Foster best practices across the product management discipline to enable the development of high performing teams within Omni Operations product line

What is needed to Succeed

· 6+ years of experience working with Product Management, preferably within the Supply Chain area

· Experience with working with tech roadmaps and system design - Excellent understanding of software life cycle stages

· Strong servant leader with experience in driving cross-functional product teams

· Natural change agent with experience in digital transformation and working in rapidly changing environments

· Experience with working within Agile framework SCRUM

· Proficiency with Microsoft Office, JIRA, Confluence

· Language Skills: English

Did we get your attention? We hope you got all your questions answered and feel confident and ready to apply for this position, however if you have more questions regarding the position, please contact:

Farah Rafiq

Global Recruiter extfaraf@pandora.net

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. Please note we do not offer sponsorship or relocation for this role. 

Icing on the cake You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design,

we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued. So, if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch.