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Performance & Rewards Director

City:  Copenhagen V
Country/Region:  DK
Application Deadline:  16 December 2022

Do you have experience and passion within the field of performance management?  Have you worked with reward, maybe in retail? Are you looking for an opportunity to put your skills into use in a fast-paced, global environment?  Then you might be the Director of Performance & Reward that we are looking for!


Develop and implement our strategic direction 
As Director of Performance & Reward, you will take a leadership role in the team that develops and implements the strategic direction on elements of Reward, Pay, Incentives, Benefits, and Recognition as well as own our strategic approach for People Performance.  


You will act as the lead for various projects and work closely with our P&R leads in the clusters and the production to ensure effective deployment of all performance and reward policies, and effective representation of local business needs in global policies. 


Your work will be ranging from policy work, developing products to implementation, and we expect you partner with stakeholders, as one of two director roles in the global Performance & Reward team. Depending on business priorities, your personal impact and development interests, key accountabilities will include:


  • Continuing to evolve Performance & Reward cyclical approach – both for our office population but also our retail and production organisation.
  • Developing a global benefits framework to guide the local benefits offering developed in each location where Pandora operates. 
  • Set the direction and benefit frame for global health & wellbeing initiatives. 
  • Act as SME and global facilitator for best practice for retail sales plans and recognition.
  • Inspiring our talent with pay and incentives that deliver great reward for great performance.
  • Supporting the annual C&B review for geographies supported – including salary budgeting recommendations.
  • Supporting our People Technology team in optimising Success Factors for Performance & Reward.
  • Providing indirect leadership from a Performance & Reward expertise standpoint to the P&R team members in the supported geographies, and the analysts in our People Technology team.


Customer oriented team player with strong analytical skills 
As the Director of Performance & Reward, you will be a team player who can work effectively with colleagues and partners at all organisational levels to positively impact performance. You are used to working in a matrix set-up and can get work done via inspiring and influencing others as either project lead or part of a project team.  You are customer oriented, and you know how to establish and maintain effective relationships with stakeholders and gain their trust and respect.  Added to that, you have the ability to influence increasingly complex situations and you recognize changes and act upon them to achieve goals. 


We also hope to see that you have and can demonstrate: 


  • Minimum 7-10 years’ experience within the field of performance management and benefits, including some exposure to people policy setting in a global context. 
  • A solid understanding of reward. 
  • Strong financial acumen and analytical skills
  • Strong communication skills, both in writing and verbally
  • Experience with people performance management global projects
  • Experience designing and implementing sales incentive plans in a retail setting
  • Experience from global retail
  • Experience as a skilled people leader
  • As we have implemented Successfactors in 2021, experience with running and developing the yearly performance cycle in Successfactors is a plus


Your new team

Pandora is a company with a big heart that takes great pride in treating our people well. You will be part of an exciting business area and work in an international hub of can-do spirited, passionate, and performance-driven people. You will be part of the Performance & Reward team of 16 great colleagues in Global Office in Copenhagen, and further 10 P&R leads in the clusters. You will be working closely with the wider HRC&S organisation in Copenhagen and globally. You will lead two skilled colleagues, and you will report to the VP Performance & Reward. 


Did we get your attention? 
We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact: 
Christian Buch
Global Recruiter

If you see yourself in the position and would like to become a part of Pandora’s future, please apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site 

Icing on the cake 
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable, and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.


About Pandora
Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating, and preserving a culture of inclusion and diversity where everyone feels respected and valued.