Manager, PMO

Do you want to help define and steward how a global technology organisation operates at scale? Are you passionate about creating clarity, coherence, and transparency across complex delivery landscapes?... if so, this could be the job for you!

We are hiring a Manager, PMO to play a key role in evolving and enabling Pandora’s D&T ways of working. The role focuses on system-level design, governance, processes and adoption — ensuring that delivery across domains is aligned, scalable, and transparent.

Your Role

In this role, you will act as a steward of how D&T operates, working across domains, portfolio, and strategic initiatives to ensure that shared structures, governance, and delivery frameworks are clear, coherent, and consistently applied.

You will operate at the system and portfolio level, enabling adoption through clear guidance, facilitation, and collaboration across various function across D&T.

You will help reduce complexity, strengthen transparency, and ensure that ways of working across D&T are well-defined, understood, and scalable.

Key Responsibilities

• Define, maintain, and evolve how D&T operates: frameworks, governance mechanisms, methods, templates, and tools.
• Facilitate co-creation with domains and teams to ensure standards are relevant, practical, and adopted.
• Develop and run onboarding, training, and capability-building programmes for teams and strategic initiatives.
• Provide internal consulting, coaching, and guidance on delivery setup, governance alignment, and best practices.
• Drive continuous improvement through structured feedback loops, lessons learned, and retrospectives.
• Monitor adherence to ways of working and provide light-touch quality assurance (health checks, reviews).
• Translate processes and governance models into tooling (e.g. Jira/Confluence) configurations and tool usage guidelines.
• Prepare and build foundations enabling Portfolio governance and ways of working into the era of AI.
• Collaborate across D&T to ensure consistency of delivery approaches across agile and plan-driven initiatives.

What Is Needed to Succeed

• 7+ years of experience in PMO, processes, Operating Models, and delivery governance roles within large-scale technology organisations
• Strong experience designing and stewarding delivery frameworks, governance models, and operating models (e.g. connecting intake, budgeting and prioritization with governance and execution)
• Excellent stakeholder management, narrative building and communication skills across senior and operational levels
• Proven ability to enable adoption through facilitation, clarity, and collaboration rather than formal authority
• Solid understanding of agile, waterfall, and hybrid delivery methods
• Experience translating operating model concepts into process, governance artefacts and tooling standards
• Comfortable operating in complex, matrixed, global organisations
• Relevant certifications (e.g. PMP, PRINCE2, SAFe) are an advantage

Did we get your attention?

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.

You can also read more about Pandora on our corporate site www.pandoragroup.com           

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.