Manager, Global Recruitment Operations

Are you passionate about driving impactful change in recruitment operations? Do you want to play a key role in Pandora’s transformation journey by implementing innovative talent acquisition processes and technologies? Join us and help shape the future of recruitment at the world’s largest jewellery company.

As Manager, Global Recruitment Operations, you will play a pivotal role in supporting Pandora’s transformation within the Talent Acquisition (TA) function. You will both support and lead change initiatives focused on enhancing global recruitment processes, systems, and operational efficiency — aligned with the prioritised TA roadmap and broader HR strategic objectives. You will manage projects and workstreams, ensuring successful delivery across scope, time, and budget. In this role, you’ll be responsible for embedding new ways of working in both global and local recruitment teams across Pandora's various functions, leveraging technology and best practices to improve scalability, elevate the candidate experience, and drive hiring effectiveness.

A core part of your role will involve designing and executing communication and change management strategies to drive adoption and enable the successful rollout of new recruitment tools, processes, and platforms. Your key accountabilities will include, but are not limited to:

• Manage projects and lead individual workstreams/support projects
• Collaborate with global and local stakeholders and process owners to implement and embed recruitment-related change initiatives
• Partner with business, IT, and HR stakeholders to support organisational transformation through the adoption of new people, process, and technology initiatives
• Develop clear and engaging presentation materials for key stakeholders
• Provide data and insights to report on project status, risks, and issues
• Support project implementation and participate in reviews to track adoption, benefit realisation, and issue resolution

A curious and solution-focused person

At Pandora, we are creating a better future for our business, our industry, and the world around us. We believe that everyone, whatever their role, can be a part of the change. Therefore, to join the team, we are looking for an ambitious and solution-oriented individual with a curiosity to continuously acquire new knowledge and skills. Ideally, you are a great communicator, you collaborate well, and you can operate as part of a team as well as manage cross-functional stakeholders. In addition, you can demonstrate experience working with projects, change management, and communication – preferably in an international or global context. Furthermore, you have:

• 5+ years of experience in Talent Acquisition, HR operations, or recruitment-related project/change management roles within a global or matrixed organisation
• Proven experience managing projects or workstreams involving recruitment process optimisation, technology implementation, or operational transformation
• Strong understanding of recruitment technologies (e.g., ATS, CRM)
• Demonstrated ability to apply project governance and change management principles to drive successful end-to-end projects and adoption of new ways of working
• Strong analytical skills with the ability to interpret data, generate insights, and influence decision-making
• Excellent communication and stakeholder engagement skills, with the ability to work cross-functionally across global and local teams
• Strong presentation and storytelling abilities, with experience developing materials for senior stakeholders
• Experience working in a fast-paced, high-change environment with competing priorities
• Fluent in English (written and spoken); additional languages are a plus

Your new team

Pandora is a company that takes great pride in treating our people well. You will be part of an exciting business area and work in an international hub of can-do spirited, passionate, and performance-driven people. In this position, you will be part of the larger Global Talent Team and report to the Senior Manager, Global Recruitment Operations.

Did we get your attention?

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.

You can also read more about Pandora on our corporate site: www.pandoragroup.com.

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable, and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting, and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.