Manager, Global Loss Prevention

Do you want to be a driving force in maximizing inventory accuracy in a Pandora’s global retail? Are you a strong collaborator with a global mindset ready to make a difference in the world’s largest jewelry company? Then read on! 

We are seeking an experienced Global Loss Prevention Manager to join our team and oversee the implementation of strategies to maximize inventory accuracy and minimize loss due to operational inefficiencies, shortages, theft, and fraud. The ideal candidate will possess strong leadership skills, a data-driven mindset, a keen eye for detail, and a proactive approach to identifying and addressing potential risks. 

As the Global Loss Prevention Manager, you will be responsible for collaborating closely with regional market Loss Prevention teams, to develop and optimize loss prevention policies and procedures, conduct investigations, and work closely with various departments to develop global standards and processes that mitigate losses and maintain a safe and secure environment for employees and customers.
 

Key responsibilities include:

• Develop and implement effective loss prevention strategies and global standard operating procedures tailored to an exceptionally service-oriented retail environment.
• Collaborate closely with regional loss prevention teams, providing guidance, training, and support while also identifying global areas of opportunity for process improvement. 
• Define appropriate key performance indicators (KPIs) and necessary reporting to maximize stock accuracy and minimize loss.
• Partner closely with appropriate Finance and Retail teams on global inventory counts and processes, with the goal of standardizing reporting and recommendations that drive improvement in inventory accuracy.
• Facilitate regular meetings with local Loss Prevention teams, with the goal of sharing best practices, identifying global needs/trends, and minimizing loss, all while supporting the high customer service expectations that Pandora is known for.  
• Analyze data and trends to identify areas of potential risk and develop proactive measures to prevent losses.
• Collaborate with cross-functional teams to implement loss prevention best practices, including merchandise protection, cash handling procedures, and inventory management best practices.
• Partner closely with training teams to develop and share training and best practices.
• Stay updated on industry trends and advancements in loss prevention technology, recommending updates or enhancements to processes, systems, and tools.
• Prepare and present reports to leadership on key performance indicators, loss prevention initiatives, and recommendations for improvement.
• Promote and lead by example a culture of integrity, accountability, and compliance with policies and procedures

Something about you
At Pandora, we continuously strive to create an inclusive and open brand with a culture benefitting from a diverse group of high performing people. We see the ideal candidate as someone with excellent organizational and problem-solving abilities. Adding to this, you are experienced in stakeholder management, have strong business partnering skills, and you have the ability to lead projects and cross-functional tasks.
 

Furthermore, we are looking for the following competencies:

• 5+ years of retail experience, specifically as a Store Manager, District or Regional Sales Manager, Retail Operations Manager or similar
• 3+ years of experience with driving loss prevention teams and/or processes, with demonstrated results.
• Proficiency in working with large data sets and strong analytical skills 
• Strong leadership and communication skills, with a demonstrated ability to influence across an organization and diverse teams
• Ability to work both independently and in highly cross-functional teams 
• Established track record in being able to deal with ambiguity
• Working in a dynamic, changing and fast-paced environment.
• High degree of proficiency in English
• High degree of proficiency in MS Office 

Additional information
Global Career Band 4
 

Expected travel: 25 days/year 
 

Did we get your attention? 

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!
 
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. 
 

Icing on the cake 
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable, and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
 

About Pandora 
Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.