Manager, AI Platform

Are you passionate about shaping the future of AI and driving large-scale innovation?

Pandora is looking for an AI Platform Manager to define and deliver the strategy behind our enterprise AI platform.

Our Data & Analytics (D&A) AI team is pushing the boundaries of cutting-edge innovation at Pandora.

Our commitment to leveraging AI across the supply chain, from automation in manufacturing to driving personalised experiences.

This role is key in defining the AI platform strategy and delivery across Pandora, ensuring scalable, secure, and efficient delivery of AI capabilities.

You will lead and manage a cross-functional team of MLOps, DevOps, and ML Engineers, and collaborate with business, data and technology stakeholders to drive adoption of AI infrastructure, patterns and tooling. The ideal candidate combines deep technical knowledge of AI/ML systems with strong product leadership and people management skills.

Key Responsibilities

Platform Strategy & Operating Model

• Define and evolve the AI Platform strategy, operating model, including governance, lifecycle management, and team structures.
• Develop a long-term roadmap for infrastructure, tooling, and services that support scalable AI development and deployment.
• Support the development of AI shared services and reference architecture.
• Advise and drive AI Platform adoption

Team Leadership

• Lead and mentor a team of MLOps, DevOps, and ML Engineers, fostering a culture of innovation, ownership, and excellence.
• Drive hiring, performance management, and career development within the team.

Product Management

• Own the end-to-end lifecycle of platform features including model training orchestration, deployment pipelines, observability, and governance.
• Translate business and technical requirements into clear product specifications and success metrics.

Stakeholder Management

• Act as the central point of contact for AI platform across Pandora.
• Collaborate with data scientists, engineering, and business teams to align platform capabilities with strategic goals.

Technical Enablement

• Ensure seamless integration with Pandora’s SaaS and Platforms (Kafka, Databricks, etc).
• Champion best practices in MLOps, model lifecycle management, and cloud-native infrastructure.

Operational Excellence

• Monitor platform performance, usage, and cost efficiency.
• Drive continuous improvement through feedback loops, metrics, and experimentation.
• Enforce high cybersecurity and access management by design.

Required Qualifications

• 2+ years in engineering or product management of AI/ML platforms or AI infrastructure.
• Proven experience leading technical teams (MLOps, DevOps, ML Engineers).
• Strong understanding of MLOps, model lifecycle management, and cloud-native infrastructure (e.g., Kubernetes).
• Hands-on experience with ML and GenAI platforms, like Databricks, Domino, Mosaic AI, Foundry AI or similar.
• Familiarity with AI/ML frameworks (e.g. Scikit-learn, Spark MLLib, Tensorflow). deployment tools (e.g. MLflow), and data pipelines.
• Excellent stakeholder management and communication skills.
• Ability to define and implement operating models for AI delivery at scale.

Preferred Qualifications

• Background in computer science, systems architecture or AI.
• Experience with Agile frameworks, demonstrating the ability to manage iterative development cycles and adapt to evolving requirements.
• Familiarity with DevOps practices and Infrastructure as Code (IaC), enabling seamless deployment and scalability of AI solutions.

Did we get your attention?

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.

You can also read more about Pandora on our corporate site www.pandoragroup.com                                                                                              

Icing on the cake You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.