Global Delivery Manager
Global Delivery Manager
Do you enjoying leveraging technology and agile principles to drive high impact? And do you want to be a part of the world’s leading jewellery company? If so, this could be for you! Pandora is on an ambitious path to build a reliable and convenient omni fulfilment ecosystem to deliver product availability, speed, personalisation and seamless support whenever and wherever our customers need us.
In this role, you will help to shape, roll-out and continuously improve the next generation transportation management system across our distribution centres around the globe. Have we sparked your interest? If so, we’d love to hear from you! In Pandora, we have embarked on a journey to transform the fulfilment ecosystem, enabled by a cutting-edge transportation management system/product, Centiro.
As a Global Delivery Manager you will join the Global Fulfilment & Delivery Transformation team in Global Operations that consists of eight masterful, fun and caring colleagues. You will become the global subject matter expert (SME) that will work on uncovering the business needs, clarifying requirements, establishing and maintaining global processes, and ensuring user adoption. You will support with shaping the product team vision and system capabilities through a close collaboration with the product manager. You will on daily basis be part of an agile product team. You will hereby be working side by side with the product manager, business analyst and engineers. The agile product team sits within the Omni Operations Product Line consisting of three other product teams.
Key accountabilities:
· Effectively communicate and socialize the product vision, roadmap, and capabilities across multiple stakeholders
· Closely collaborate with our internal customers to identify their needs, opportunities for improvement and pain points
· Challenge current ways of working and help design future global processes and capabilities
· Establish and safeguard global processes critical for the roll-out, adoption and operations Centiro
· Enable the quality assurance and testing strategy by communicating quality standards, testing scenarios and adherence to product acceptance criteria
· Drive user adoption
Did we get your attention?
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.