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Transformation Manager - Supply Chain

City:  Copenhagen V
Country/Region:  DK
Application Deadline:  15th december 2022

Transformation Manager - Supply Chain 

Are you ready to take on a global role with exciting opportunities at the world’s largest Jewellery brand? Do you want to transform the end-to-end (E2E) landscape for Point of Sales Material (POSM) and work together with a cross-functional team of people from different backgrounds? If so, look no further!  


Ensuring a high-performing POSM value chain  

As Transformation Manager, you will be working both with execution and on a strategic level to ensure a high performance of Pandora’s POSM value chain. In this role you will be responsible to building, implementing and facilitating the go to market process for the POSM value chain, including building a stage-gate structure with governing milestones, deliverables and clear roles and responsibilities split across the organisation. The responsibility is to cover all POSM products, ensuring full E2E accountability with cross-functional teams to achieve maximum potential and deliver new POSM products to market on time and at the right cost.  


In this role you will collaborate with multiple internal stakeholders from different functional areas – such as Marketing, Network and Franchise, Demand Planning and Procurement – to define, continuously develop and facilitate the product lifecycle management (PLCM) process, and also oversee the governance of total POSM cost. You will also be collaborating with external stakeholders such as our Suppliers. Additional accountabilities include:  


  • Accountable for our global E2E POSM process flow and the continuous development of this incl. roles and responsibility structure  

  • Facilitate the collaboration and execution between internal stakeholders to ensure an efficient POSM value chain 

  • Drive the continuous optimization of the product development and go-to-market processes in order to shorten lead time and increase process robustness, transparency and scalability throughout entire value chain 

  • Accountable for performance review with internal stakeholders 

  • Run implementation of new process solutions and ensure proper tracking and evaluation are in place 

  • Facilitate Change Management training and ensure that the disciplines are implemented 

  • Accountable for POSM performance reporting to top management 


Important KPI’s you will be measured on:  

  • POSM Budget  

  • Go-to-market performance (on time, in full and at right cost)  

  • POSM assortment newness  

  • Process adherence  


Strong value chain capabilities and mindset  

At Pandora, we see untapped opportunities and seek new ways of doing things to always create the best possible results. To join our Global POSM Supply Chain team, we are looking for a candidate with strong value chain capabilities and mindset, who is driven by a hunger for improvement, creating results and bringing our supply chain to the next level. You are a strong people leader who is able to navigate complexity and who can drive clear and collaborative communication with internal and external stakeholders. You have strong financial acumen and analytical skills, as well as a strong sense of urgency and responsibility. Furthermore, we hope you have or can demonstrate:  


  • A Bachelor’s or Master’s degree within Supply Chain, Product management, Engineering, Organisation & Leadership, Finance & Economics or similar 

  • 5 years of solid experience working with PLC, Process management, Product management and/or Supply Chain  

  • Experience from a global organization – preferably within the retail, fashion or FMCG industry 

  • Skilled working with process development and adherence.  

  • English speaking role  


Your new team 

Pandora is a company with a big heart that takes great pride in treating our people well. You will be reporting to the Director of POSM Supply Chain and be a part of the ‘Global POSM Supply Chain’ team of 9 who is responsible for the operational planning and several other areas of a full end-to-end supply chain. This includes the global distribution and logistics set-up, especially anchored around our central DC and suppliers located in China, as well as global master data and general system infrastructure. We work closely together, help each other out and appreciate an informal and humorous tone. We are a part of Global Operations, which also consist of S&OP, Jewellery Supply Planning, Demand Planning and the Process Excellence teams, as well as regional operations teams across the globe. 


Additional information 

Global Career Band 4 

Travelling days: approximately 10 days a year

Application deadline: December 15th 2022  


Did we get your attention?  

We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:  


Alexia Twingler  

Global Recruiter  

+45 31 27 06 61 


If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! 


We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site  


Icing on the cake  

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit. 


About Pandora  

Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.