Delivery Lead

About the Team
As part of the Pandora Digital and Technology organisation in Copenhagen, we are looking for a Delivery Lead to help drive delivery excellence across our digital initiatives. You will join our Delivery Excellence department, working closely with Delivery Leads, Project Managers, Program Managers, Scrum Masters, and Agile Coaches.

In this role, you will be leading the delivery for a Product Line, a virtual agile organisation consisting of multiple product teams – all working towards same high level OKRs and goals. You will become an integral part of the Product line leadership team, working alongside the Product and Engineering Leads.

Delivery Lead responsibilities will include:

• Leading delivery for a Product Line of 4-8 teams, facilitating quarterly planning, Scrum of Scrums, retrospectives, and demos
• Driving risk and dependency management across teams, ensuring visibility and clear escalation paths
• Championing continuous improvement and leading Agile maturity uplift based on assessment results
• Building partnerships with stakeholders across business functions and supporting OKR alignment with Product Management
• Coaching teams in agile practices and promoting DevOps mindset and tooling adoption
• Managing staffing, vendor relationships, and coordinating with Finance on budget awareness and tracking
• Removing impediments and supporting teams to maintain delivery pace
• Providing delivery insights and performance trends to senior stakeholders
• Collaborating with other Delivery Leads and Agile Coaches through communities of practice to share best practices

What is needed to succeed

• 5+ years hands-on agile delivery experience in an RTE, Lead/Senior Scrum Master, or similar role
• Servant leadership mindset with strong coaching skills—you empower teams rather than direct them
• Solid knowledge of Scrum, Kanban, and scaled agile frameworks (SAFe or Spotify model)
• Agile certification (CSM, Leading SAFe, or equivalent)
• Proven ability to manage complex dependencies and coordinate work across multiple teams
• Strong stakeholder management skills—you can navigate complex networks across business functions
• Data-driven approach to OKR tracking, delivery metrics, and performance improvement
• Understanding of DevOps culture, test automation, and delivery tooling principles
• Budget planning and tracking experience
• Genuine interest in technology and the disciplines involved in technology delivery

Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position. If you see yourself in the role and would like to become a part of Pandora’s future, please do not hesitate to apply! We are an international team, so please make sure to send us your application in English to be considered. 

We look forward to hearing from you! You can also read more about Pandora on our corporate site www.pandoragroup.com.

Icing on the cake
You will be working out of our beautiful Digital & Technology Hub in Copenhagen, in a rapidly growing environment of highly skilled and experienced colleagues, which is a key initiative that goes along with Pandora’s experience & ambitions.Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora 
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. 

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.