Change Manager

Are you a passionate and ambitious Change Management professional? Are you looking for the opportunity to contribute to the global transformation journey of the world's leading jewellery company? Do you want to work in a truly international organization and collaborate with can-do spirited, passionate, and performance-driven people? Then, keep on reading!

About the Role

At Pandora, we believe in unlocking potential — whether it’s through crafting timeless jewellery or empowering our teams to deliver innovative solutions. As we embark on a global transformation journey with SAP S/4HANA, we’re seeking a skilled Change Manager to drive the adoption of this cutting-edge ERP system and ensure our teams are fully prepared for the future of Pandora.

The SAP S/4HANA implementation represents a significant evolution in how Pandora operates globally. The Change Manager will lead efforts to align people and processes, fostering adoption of this transformative technology while minimising disruption. This role combines strategy, communication, and leadership to embed meaningful change across Pandora’s global organisation.

You’ll be a critical part of the program team, ensuring our people are equipped to embrace this transition, and helping Pandora unlock new efficiencies, insights, and opportunities.

Your Responsibilities

• Change Leadership: Develop and execute a change management plan to support the successful rollout of SAP S/4HANA, ensuring alignment with program objectives.
• Stakeholder Collaboration: Work closely with business leaders, functional teams, and external partners to understand change impacts and drive stakeholder alignment.
• Communication Excellence: Design and deliver targeted communication plans that foster transparency, understanding, and engagement across all levels of the organisation.
• Training and Support: Partner with training team to build robust learning programs, equipping employees to confidently adopt new processes and tools.
• Impact and Readiness Assessment: Conduct change impact assessments, evaluate organizational readiness, and develop interventions to address risks and resistance.
• Measurement and Feedback: Define success metrics for change adoption and regularly report progress, collecting feedback to refine the approach as needed.
• Sustainability: Build frameworks and tools to ensure that changes are sustained long-term, embedding SAP S/4HANA as a core enabler of Pandora’s operations.

What We're Looking For:

• 5+ years in change management, ideally within large-scale ERP transformations or global implementations (SAP experience strongly preferred but not mandatory).
• Bachelor’s or Master's degree in Business, Organizational Development, or related fields. Change management certification (e.g., PROSCI, CCMP) is a plus.
• A global mindset with demonstrated ability to work across diverse teams, cultures, and geographies, fostering collaboration and engagement.
• Outstanding facilitation and communication skills, with fluency in English.
• Ability to translate complex challenges into clear, actionable plans.

• Strong analytical mindset and experience tracking change metrics.

• Familiarity with SAP S/4HANA or other ERP systems and their impact on business operations is highly desirable.

About the team

You’ll be joining a dynamic and collaborative team of Change Managers who are dedicated to supporting Pandora’s SAP S/4HANA implementation. Together, we are driving one of the most transformative programs in Pandora’s history, ensuring our global workforce is ready to embrace this new system.

Our team thrives on collaboration, creativity, and mutual support. We value pragmatism, diverse perspectives, and a test-and-learn mindset – to experiment and find the best approaches to doing things. With a shared commitment to making change accessible and meaningful, we work closely with stakeholders across the organization to deliver real impact.

If this sounds like the kind of environment where you would thrive, we’d love to hear from you – please apply!

Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:

Kelly Kavarnou

Global Tech Recruiter

kekav@pandora.net

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! Please make sure that your application is in English in order to be considered. We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

Icing on the cake

You will be working out of our beautiful Digital & Technology Hub in Copenhagen, rapidly growing environment of highly skilled and experienced colleagues. Which is a key initiative that goes along with Pandora’s experience & ambitions.

You will also be able to take part in creating eco-friendly environment – that we are not only talking about – but implementing. The result is a professional and dynamic environment that is unique, enjoyable and inspirational – and delivers a true Pandora experience to anyone who works here.

About Pandora

Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.