Business Continuity Manager

Digital Technology Business Continuity & Crisis Manager 

We are seeking a highly skilled and experienced Digital Technology Business Continuity & Crisis Manager to join our dynamic team. The successful candidate will be responsible for developing, implementing, and maintaining comprehensive Digital & Technology business continuity and crisis management plans to ensure the resilience of our digital systems and operations. This role requires a strategic thinker with a strong understanding of IT infrastructure, risk management, and crisis response. 

Key Responsibilities 

• Business Continuity Planning 

  • Support the Digital and Technology department in developing a business continuity strategy that ensures that key business processes can continue or recover quickly in the event of a crisis. 

  • Coordinate risk assessments and business impact analysis to identify potential threats and vulnerabilities to key systems and data.  

• Crisis Management & Disaster Recovery 
  • Establish and lead a cross-functions crisis management team within Digital and Technology. 

  • Support the development of crisis response and disaster recovery plans to minimize the impact of disruption on digital operations. 

• Incident Response 
  • Working closely with the Security Operations Team oversee the development and maintenance of local plans aligned with the central Incident response process. 
• Training & Awareness 
  • Conduct training sessions and drills to ensure that employees are prepared to respond effectively to crises and disruptions. 
  • Foster a culture of awareness and vigilance regarding business continuity and crisis management throughout the Digital and Technology organization. 
• Policy Development 
  • Develop and update Digital & Technology business continuity and crisis management policies and procedures in alignment with industry good practices and regulatory requirements. 
  • Ensure compliance with relevant standards and regulations. 
• Collaboration and Communication: 
  • Collaborate with Digital & Technology leaders, Global Compliance Business Continuity and external partners to ensure alignment of business continuity and crisis management efforts with organizational goals. 

  • Establish and maintain effective communication channels to facilitate quick and accurate information exchange during incidents. 

Qualifications and Skills: 

• Bachelor's degree in IT, Business, or a related field; Master's degree or relevant certifications (e.g., CBCP, CISM, CRISC, ISO22301) is a plus. 

• Proven experience in developing and implementing IT business continuity, disaster recovery and crisis management plans. 

• Strong understanding of Digital & IT infrastructure, risk management, and security best practices. 

• Excellent leadership and communication skills. 

• Ability to remain calm and make effective decisions during high-pressure situations. 

• Familiarity with relevant laws, regulations, and standards related to business continuity and crisis management. 

Our Pandora Values:

We dream, are visionary and go beyond the obvious. 

We dare to pursue bold ambitions with courage and speed. 

We care deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow, and 

we deliver on our promises to colleagues, customers, partners and stakeholders.
 

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. In compliance with the Colorado Equal Pay for Equal Work Act.

Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact: 

Joe McBrien, TA Specialist, Global Office jomcb@pandora.net 

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. 

Icing on the cake 

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.