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Business Analyst, SAP HCM SuccessFactors

City:  Copenhagen V
Country/Region:  DK
Application Deadline:  30/06/2022

Do you want to be a part of the world’s leading jewellery company while putting your Tech experience into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting Digital & Tech area and work in an international organisation of can-do spirited, passionate, and performance-driven people. We value flexibility and informal working, where you are trusted to deliver and to focus on outcomes, outputs and value delivered.


About the Team:

Pandora is embarking on an ambitious journey to deliver on our Digital Strategy to drive growth, while equally employing the happiest, most empowered, and technology-enabled colleagues. One of the most central technology components in establishing our digital Colleague Experience ecosystem is the SuccessFactors platform – internally called People Portal – which is covering a growing proportion of our hire-to-retire journey.


As the Business Analyst, SAP HCM/SuccessFactors you will lead requirement gathering, documentation and configuration reviews for our SAP SuccessFactors suite. You will work closely with functional stakeholders understanding business goals and pain points. You will support the Product Management team by enriching user stories, analysing business requirements, architecting configurations, and testing throughout the product development lifecycle. Furthermore, you will drive standard implementation and operational excellence of our People Tech landscape together with external parties.


About You @Pandora:

You will work very closely with functional stakeholders and the technical team to


  • Drive the analysis of business objectives and pain points converting them into requirements and ready-to-develop user stories
  • Enrich user stories with relevant detail to drive higher quality outcomes
  • Work with stakeholders, to identify potential benefits and viable options for implementation
  • Drive standardization and non-functional requirements definition
  • Document and execute acceptance test scripts
  • Support master-data management and operational excellence in support processes
  • Participate and contribute to all agile scrum ceremonies including daily stand up meetings, sprint planning, backlog refinement, sprint demo, and sprint retrospective.     



What is needed to succeed


  • Solid knowledge of SuccessFactors platform (primarily Employee Central, Recruitment & Onboarding) and Metadata Framework, Hire to Retire functionality, and industry standards
  • Certifications in relevant SAP SuccessFactors modules are preferred
  • Ability to translate business needs and pain points into technical requirements
  • Expert problem-solving, listening, written and verbal communication, and decision-making skills
  • Effective influencer and ability to work with large cross-functional teams to manage, support and solve problems


Icing on the cake  


You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.


About Pandora

Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 26,000 people worldwide of whom more than 11,500 are located in Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, Pandora’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).