Associate Specialist, Data Privacy
Do you want to drive the future of Customer Data Privacy? Join us as our new Data Privacy Associate Specialist!
We are currently looking for a Data Privacy Associate Specialist to join Pandora on our exciting growth journey. This role will be part of the CRM and Loyalty Team in Global Marketing and is pivotal in ensuring that privacy is a differentiator, leveraging strong privacy standards to drive trust and brand loyalty in a world where consumers are becoming increasingly privacy-minded. The role will be key in creating customer trust and loyalty through best-in-class privacy consent, transparency, and control.
As a Data Privacy Associate Specialist, you will be responsible for:
Data Subject Rights (DSR) processes: Leading, documenting, and continuously improving the Data Subject Rights (DSR) process, including:
- Managing the DSR operating model and processes in close collaboration with DSR agents based in Warsaw, Poland
- Ensuring adherence to service-level agreements (SLAs) for DSR requests
- Supporting DSR agents in handling requests and addressing queries
- Leading projects aimed at semi-automating the DSR process together with key stakeholders
Global Privacy initiatives: Driving and supporting global privacy initiatives, including:
- Future-proofing our customer data privacy setup by following trends, best practices, relevant legal cases, and consent regulations (explicit and implicit, double opt-in)
- Working closely with the Global Privacy Team and local legal counsels to update Pandora’s Privacy Policies across markets
- Ensuring compliance in CRM & Loyalty activities by coordinating efforts with Global Privacy and Legal teams
- Leading customer data retention and data storage processes in accordance with Pandora’s Privacy Policies
- Providing updates to the Customer Data Business Owner on all relevant privacy-related topics
Customer Data Privacy in Marketing: Serving as a Subject Matter Expert on customer data privacy in Marketing and driving key initiatives, including:
- Acting as Marketing’s go-to person for questions related to privacy and compliance
- Supporting the development and maintenance of Terms & Conditions for the My Pandora loyalty programme
- Supporting multiple initiatives, including (but not limited to) the rollout of mobile marketing channels across markets and providing privacy-by-design recommendations for new marketing features
Who you are:
You might be the person we are looking for if you are proactive, able to take initiative, and comfortable working both independently and as part of a team. We believe you bring strong motivation, a positive attitude, and curiosity to continuously develop new knowledge and skills in both physical and digital environments. You are organized, detail-oriented, and able to follow through on complex tasks. Furthermore, we believe you have:
- A relevant degree, preferably within Law, Marketing, Digital Business, or a related field
- Experience working with data privacy and/or compliance
- Proficient knowledge of GDPR, CPRA, and similar regulations
- Strong project management skills, ideally with tools such as Asana or Jira
- Excellent stakeholder management capabilities
- The ability to collaborate daily with colleagues and teams across global markets
- Strong verbal and written English communication and presentation skills
- Strong problem-solving skills
Why Pandora?
You’ll be joining a global brand on an exciting growth journey, with a clear ambition to be the world’s most loved jewellery brand. We offer a flexible hybrid working model, a culture of creativity and collaboration, and the opportunity to make a tangible impact on our customers and our business.
Additional information
Global career band: 5C
Did we get your attention?
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply by attaching your CV and portfolio. We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.
You can also read more about Pandora on our corporate site www.pandoragroup.com.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.