Architect

Job Title: Senior Architect – MarTech & Personalization (Architect)

Department: Data & Analytics - MarTech

Location: Pandora Global Offices

About the Role:

Pandora is seeking an experienced Senior MarTech & Personalization Architect to oversee the architecture and strategic direction of our Personalization initiative and MarTech department. In this role, it is good to have domain knowledge in B2C, personalization (Perso), and MarTech, as you will be instrumental in shaping the technology landscape, evaluating build vs. buy decisions, and ensuring our personalization efforts align with Pandora's broader business objectives. This position plays a pivotal role within our Personalization program, integrating with the MarTech Product Line, and focusing on delivering a cohesive and seamless customer experience across all touchpoints.

Key Responsibilities:

• Strategic Vision & Oversight: Define, articulate, and communicate a clear architectural vision for Pandora’s MarTech and Personalization initiative. This role involves setting the strategic direction that guides technological innovation and evolution, ensuring that all architectural decisions are forward-thinking, sustainable, and adaptable to emerging trends. The Architect will play a key role in shaping the future state of the technology landscape and governing its implementation to align with the company's long-term business goals. Lead the evaluation and decision-making process for build vs. buy scenarios within our MarTech capabilities, including Rule Engines, CDP, Customer Golden Record, Content Hub, and related technologies.
• Architectural Leadership: Develop and maintain the architecture frameworks that support Pandora’s MarTech and Personalization initiatives, ensuring alignment with business objectives and technical standards.
• Solution Design: Collaborate with cross-functional teams to design and implement scalable solutions that enhance personalization and loyalty programs across retail and digital channels.
• Technology Evaluation: Stay abreast of emerging technologies and trends in MarTech and Personalization, providing recommendations to enhance Pandora's capabilities.
• Integration Management: Ensure the seamless integration of personalization capabilities across multiple platforms, including eCommerce, POS, and Marketing systems.
• Technology Evaluation: Lead the Request for Information (RFI) and Request for Proposal (RFP) processes to evaluate third-party vendors and technologies, ensuring they meet Pandora's strategic and technical requirements.
• In-House Solutions: Oversee the design and development of in-house, scalable solutions for MarTech and personalization use cases, ensuring they are robust, efficient, and future-proof.
• Non-Functional Requirements (NFR): Ensure that all architectural designs meet critical non-functional requirements, such as performance, scalability, security, and maintainability, to guarantee the quality and reliability of MarTech and personalization solutions.
• Collaboration: Work closely with Business stakeholders e.g, Marketing, MarTech Product Line, data engineering, and AI teams to ideiate, design, develop, and implement solutions that are secure, scalable, and aligned with Pandora’s strategic goals.
• Stakeholder Engagement: Act as a trusted advisor to senior leadership, providing insights and recommendations on technology investments and architectural decisions.

Qualifications:

• Proven experience as a Solution Architect with preferable background in personalization and MarTech solutions.
• knowledge of eCommerce platforms, with a preference for candidates with Salesforce expertise.
• Deep knowledge in designing and implementing data intensive applications.
• Familiarity with EA architecture frameworks such as TOGAF, Zachman, or similar.
• Familiarity Domain-Driven Design (DDD).
• Experience with Event-Driven Architecture (EDA).
• Experience with Microservices Architecture.
• Familiary with Software development frameworks like 4+1 Architectural View Model.
• Experience with FinOps practices to manage cloud costs effectively, ensuring financial accountability in the scalable cloud architecture.
• In-depth understanding of cloud-based solution architecture, preferable with Microsoft Azure, including proficiency with Azure’s management and governance features.
• Demonstrable experience in securing alignment and adherence to design principles across a large organization.
• Coding skills and experience in developing PoCs.
• Excellent communication and collaboration skills, with the ability to lead and influence across various levels of the organization.

Additional Skills and Experience:

• Certification in Microsoft Azure or equivalent cloud technology.
• Experience with Infrastructure as Code (IaC) tools such as Terraform or Azure Resource Manager (ARM) templates.
• Knowledge of cloud security practices and compliance standards.
• Proficiency in applying containerization and orchestration technologies like Docker and Kubernetes within Azure.
• Understanding of SaaS integration patterns and platform interoperability.
• Experience with cost-optimization tools specific to Azure, such as Azure Cost Management and Azure Advisor.
• Ability to translate complex financial, operational, and technical strategies into executable architecture solutions.

Our Pandora Values: 

We dream, are visionary and go beyond the obvious.  

We dare to pursue bold ambitions with courage and speed.  

We care deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow, and  

we deliver on our promises to colleagues, customers, partners and stakeholders. 
 

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. In compliance with the Colorado Equal Pay for Equal Work Act. 

Did we get your attention

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. 

Icing on the cake 

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.