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Warehouse Supervisor - Fulfillment Area

City:  Columbia
Country/Region:  US
Application Deadline:  December 14, 2022

Pandora’s US Distribution Center is looking to hire a Warehouse Supervisor -Fulfillment! This role plays a critical part in ensuring that our customers orders are handled in a timely and accurate manner. Grow with the world’s largest jewerly brand by joining our Operations team, and help us “give a voice to people’s loves”! We are not your typical warehouse environment; come see for yourself!


The Warehouse Supervsior - Fulfillment is an essential member of the Warehouse Management team. They are responsible for leading and growing a team of full-time and temporary associates. They will develop and direct procedures that ensure all customer orders are picked and packed in the most professional, accurate, and timely manner.


What you will be responsible for:

  • Manage all functional areas related to Order Fulfillment
  • Provide strong leadership for all Order Fulfillment associates while creating and maintaining a positive work environment
  • Monitor daily labor needs based on immediate and forecasted sales revenue
  • Build an organization that fosters teamwork, communication, and develops a culture that is aligned with achieving our strategic goals
  • Develop productivity improvements, cost containment, space optimization, and overall process improvement, all while maintaining a strong customer focus and adhering to capital and operating budgets
  • Maintain appropriate policies and procedures to effectively run the Order Fulfilment department
  • Drive operational excellence and ensure that Service Level Commitments are met on a daily basis
  • Successfully champion change through influencing and building relationships with peers, business partners, and vendors
  • Strong decision making and problem solving skills combined with a track record of success in challenging cross-functional environments
  • A solid track record in managing, influencing, organizing and developing teams to enhance skills to increase productivity
  • Partner and develop rapport with temp agencies, forecast temporary staff needs throughout the year
  • *9:00am - 5:30pm M-F schedule, with occassional Saturday work | Distribution Center closed on major holidays*


A bit about you:

  • Bachelor’s degree in Business, Management, Economics, Leadership or related field
  • Previous experience working in a high volume pick & pack distribution environment
  • Ability to manage and motivate diverse workforce to include temporary employees in a high pressure operations environment
  • Possess an exceptional knowledge of innovative distribution practices and technologies, WMS systems, RF, and TMS
  • Strong analytical/quantitative skills with a proven thought process to include the use of emerging trends to understand the dynamics of each category and business impact
  • Excellent inventory control, product packaging, records maintenance and cost and pricing methodology skills
  • Demonstrated leadership, including the ability to lead, develop, and manage a high-performing team
  • Excellent computer skills, specifically Microsoft Office Suite
  • Green Belt – Six Sigma a plus, but not required


Our Rewards:

  • Comprehensive medical, dental, and vision insurance with multiple plan options available based on your individual or family needs
  • An exceptional 401(k) plan with a 6% employer match and 100% immediate vesting!
  • Tuition reimbursement  for Associate, Bachelor, and Master degrees
  • Employee Jewelry discount program!
  • A peer-to-peer recognition program which allows employees to redeem recognition points for merchandise and travel
  • A dedicated cafeteria where we offer free breakfast & lunch. There’s even coffee, soda, flavored teas and filtered water! 
  • A free, individual gym membership, located only one block away from the US DC
  • An array of paid time off benefits such as, vacation, sick, personal days, volunteer day, celebration day, 10 company-recognized holidays and even your birthday! 




Nearest Major Market: Baltimore