HR Business Partner, Distribution Center

Human Resources Business Partner, Distribution Center, NAM

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:

The Human Resources Business Partner acts strategically across assigned business areas through the assisted development and execution of HR programs, policies, and solutions that help drive behaviors and attain business goals. Ensures policies and programs are implemented consistently across business groups. Partners with Leadership to provide strategic consulting on the most complex HR issues.  The position serves as a consultant to management on human resource-related issues. The HRBP acts as an employee champion and change agent. In addition, this role assesses and anticipates HR-related needs and communicates needs proactively between our HR department and business management. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.

Your Role as HRBP, Distribution Center

• Serve as a member of the Americas Operations Leadership Team, contributing to strategic HR decision-making and operational excellence.
• Responsible for day-to-day workforce relations to include ensuring that work environments and workplace practices promote a positive employee relations environment free of discrimination, harassment, or any form of unfair or unethical practice.
• Collaborate and partner with local HR team members and global HR team members on initiatives, strategy and processes. Act as liaison and ensure language, strategy and initiatives are relatable and effective for DC (Distribution Center) population and workforce.
• Think and act strategically. Assist the leadership team to drive initiatives and remain on the leading edge. Understand current environmental and economic issues and their impact on people.
• Provide management with collaborative consultation on sensitive or complex employee relations issues.
• Review and monitor performance management process to ensure quality, timeliness and effectiveness for business.
• Assist with the needs assessment and determination of management and leadership training for business area.
• Oversees and manages the talent acquisition responsibilities for NAM Operations. Partners with LATAM HR for LATAM Operations recruitment needs.
• Provide management with collaborative consultation on sensitive or complex employee relations issues.
• Partners with the Performance & Rewards leader to ensure competitive pay for internal and external hires as well as to manage the communication and execution of pay for performance methodology and other aspects of our compensation philosophy.
• Partners with the Talent leader to implement appropriate change management, manager assimilation, and related tools and processes. Assists with facilitating Talent programs for the NAM Operations team.
• Partners with Global counterparts from other DC’s on projects and initiatives.
• Manages and creates engagement activities and programs for NAM Operations team.
• Assist managers in the design of jobs and/or facilitate the identification of core competencies and skill requirements across the business area to ensure consistency.
• Provide training and consulting in effective employee performance management practices including coaching, career development, and disciplinary actions.
• Serve as confidante, resource, and sounding board to business managers and leaders.
• Maintain in-depth knowledge of local legal requirements related to day-to-day management of employees reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.
• Promote and champion Pandora values in every day activities.
• Partner with the Finance Manager on budget planning for HR and employee wage expenses.
• Analyze HR data and maintain key HR metrics to support informed decision-making and continuous improvement.
• Present information to employees in a clear, engaging manner; communicate updates and initiatives effectively through storytelling techniques.
• Manage HR Generalist, providing guidance, coaching, and support to ensure alignment with business objectives and HR best practices.

Craft your career with us if you have:

• Minimum of 8 to 10 years' experience resolving complex employee relations issues.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity and inclusion, performance management, and federal and state respective employment laws.
• Previous successful management experience preferred.
• Extensive knowledge of human resources including organizational development, employee relations, and talent management.
• Ability to build strong partnerships and convey information clearly across all levels.
• Proactively engage and provide timely support to stakeholders.
• Understand organizational strategy and align HR initiatives with business goals.
• Integrity, confidentiality, and compliance with legal standards.

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

Maryland Salary: $106,000-$133,000 commensurate with experience This position requires a 3 day a week cadence.

About Pandora:  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.   

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.  

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.