Territory Manager

Do you want to be a part of the world’s leading jewelry company while putting your experience in Territory Manager into use? If yes, then we might have an exciting opportunity for you! You will be part of Pandora Latin America Team in an international organization of can-do spirited, passionate, and performance-driven people.

We are seeking a creative and results-driven Territory Manager to join our Pandora LATAM team.

The Territory Manager is responsible for managing and developing an assigned territory in Emerging Markets to achieve sales and KPI targets, maintain brand standards, and deliver the highest levels of customer service.  The Territory Manager supports all Owned and Operated stores and third-party-owned store classes, including franchised concept stores and multi-brand stores (shop-in-shop, gold, silver, and white stores).

Your Role as a Territory Manager: 

• Set and achieve short and long-range forecasts and goals for the territory.
• Ensure sales and KPI goals, budgets, objectives for each store in the territory and communicate this to store managers and franchisees/dealers.
• Develop individual action plans for each store to meet stated goals/KPIs.
• For each store, track retail efforts and measure compliance and results.
• Meet regularly with franchisees, dealers, and store management/staff to review results, provide training, and develop plans to achieve goals.
• Utilize the KPI and Pandora Listens program for on-going feedback and improvement.
• Coach partners and store staff in the PANDORA conversation, product knowledge, company background, and LINK tools, and ensure compliance with training objectives.
• Review the weekly newsletter to the stores, marketing campaigns and implementation.
• Prospect for, propose, and open new stores/accounts in the territory within the new store development process.
• Upgrade stores to higher store classes to improve brand image and increase sales potential.
• Monitor and help manage inventory levels at each store to optimize sell-in and sell-out.
• Review accurate and organized information and reporting on each store and for the total territory.
• Collect retail sell-in and sell-out data from each account and report to Corporate. 
• Assess and report on dealer compliance.  Create, implement, and monitor corrective action plans.
• Optimize network in defined territory by evaluating dealers and collaborating with the Regional Manager to close, upgrade, and open accounts to maintain best mix of accounts to maximize sales potential of the territory.
   

What is needed to succeed:

• Proven experience in retail (Jewelry, Luxury Goods, Fashion, or Gift industry preferred)
• 3-5 years proven sales experience, multi account experience
• Highly confident, self-assured individual who is able to work autonomously
• Strong business acumen including experience working with KPI’s and other performance metrics
• Understanding of retail operations principles and their application in the retail environment
• Highly organized and ability to adapt to quickly changing priorities
• Ability to work well with all levels of management, build partnerships and direct teams
• Must be self-motivated and driven toward achievement of long-term goals
• Must be able to develop, work against, and meet tight and aggressive deadlines and goals
• Travel Required: 70% - 75%
   

Did we get your attention?  

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! 

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.  

About Pandora  

The largest jewelry company in the world, we give a voice to millions of people’s love every day. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s love. We dedicate ourselves to fostering, cultivating, and preserving a culture of inclusion and diversity where everyone feels respected and valued.