Territory Manager

Do you want to take an active part in building the commercial strategy for Pandora LATAM? And do you want to join us on our journey towards creating a work environment where everyone can thrive and contribute – and talents can grow? Then this may be the opportunity you’ve been looking for!  

The Territory Manager is responsible for managing and developing an assigned territory in LATAM to achieve SELLOUT sales and KPI targets, maintain brand standards, and deliver the highest levels of customer service.  The Territory Manager supports all Owned and Operated stores and third-party-owned store classes, including franchised concept stores and multi-brand stores (shop-in-shop, gold, silver, and white stores). TM's primary focus is SELL OUT sales in their territory.

Key Responsibilities:

• Ensure sales and KPI goals, support SELLOUT budgets, and set objectives for each store in the territory and communicate this to store managers and franchisees DM’s, and/or field team leaders.
• Perform monthly scorecard visits to each store in their territory and develop individual action plans for each store to meet stated SELLOUT goals/KPIs.
• Responsible for granting the ultimate Consumer Experience at their assigned stores.
• Work closely and collaborate with: Retail Operations, Merchandising, and Marketing Departments for alignment and to maximize sales potential in the territory.
• Actively collaborates and seeks ideas with Country Head and Marketing Department to develop marketing initiatives to maximize sales

People

• Lead, inspire and develop your people to build committed and high-performing store managers and teams.
• Coach store field teams and store staff in the PANDORA conversation, product knowledge, company background, and LINK tools, and ensure compliance with training objectives.
• Promote an inclusive and diverse culture in line with the Pandora Brand Values
• Champion a positive work culture, promoting continuous improvement and effective change

The successful candidate

• Extensive store management experience within a large organization and a proven track record of successfully delivering in a similar multi-site field management role (e.g. Multi-Site Manager, Area Manager, District Manager)
• A customer-centric and service-focused team leader with a target-driven and sales-focused mentality
• A strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIs
• Excellent communicator, fluent in English (verbal and written) with strong collaboration and influencing skills
• Ability to prioritize and work under time pressure displaying pace and energy
• An inspiring leader, coach, and mentor with excellent people development skills
• High level of business acumen and experience with strategic planning
• Data-driven and experience with scheduling, high performance, productivity, stock optimization, payroll and territory management
• A passionate team player that thrives in a fast-paced retail environment
• Self-motivated, organized, and logical with effective time management
• A creative flair with experience in visual merchandising
• Proficient in using Microsoft Office

Did we get your attention?  

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! 

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.  

About Pandora  

The largest jewelry company in the world, we give a voice to millions of people’s love every day. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021. 

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s love. We dedicate ourselves to fostering, cultivating, and preserving a culture of inclusion and diversity where everyone feels respected and valued.