Manager, Legal Counsel
Do you want to be a part of the world’s leading jewelry company while putting your experience in Legal into use? If yes, then we might have an exciting opportunity for you! You will be part of Pandora Latin America Team in an international organization of can-do spirited, passionate, and performance-driven people.
Pandora is looking for a dynamic and business-savvy Manager, Legal Counsel in Mexico City, Mexico.
Main purpose of the role:
The Manager, Legal Counsel provides comprehensive legal support to the business in Mexico, with a primary focus on labor and employment law and consumer protection, while also covering general commercial and civil law matters. This role partners closely with local leadership and key functional teams to ensure legal compliance, effective risk management, and pragmatic legal solutions that support business objectives.
The role shall also provide legal support to selected LATAM markets (Panama, Colombia, Peru, Chile and Argentina), working in close coordination with the Global Legal team and external counsel.
The Manager, Legal Counsel has a broad and hands-on scope, including but not limited to:
Labor & Employment Law:
• Provide day-to-day legal advice on Mexican labor law, including terminations, disciplinary actions, employee relations, union matters and collective bargaining.
• Support labor investigations, employee claims and conflict resolution, ensuring compliance with applicable labor regulations.
• Assess labor-related risks and advise on mitigation strategies, in close collaboration with HR and external counsel.
• Manage labor inspections, audits and interactions with labor authorities (e.g. STPS, IMSS, INFONAVIT).
• Review, draft and maintain internal labor or compliance policies, codes of conduct and disciplinary frameworks.
Consumer Protection Matters:
• Provide legal support on consumer protection matters including responding to claims and investigations by PROFECO and similar agencies throughout Latin America.
• Advise on e-commerce, marketing law and data privacy topics, in alignment with local laws and global standards.
• Collaborate with cross-functional teams and provide training on various consumer protection and customer service topics.
Commercial, Civil & Corporate Matters:
• Draft, review and negotiate commercial contracts, including supplier, service, consulting and confidentiality agreements.
• Provide legal support on civil and commercial matters related to retail and corporate operations.
Compliance, Governance & Risk Management:
• Identify legal and compliance risks and proactively propose practical solutions aligned with business needs.
• Support the implementation and ongoing monitoring of Pandora’s legal compliance framework in Mexico.
• Manage disputes and respond to alleged violations of laws, regulations, policies and internal procedures.
• Provide regular legal updates and reporting to local management and the Global Legal team.
Regional LATAM Support:
• Act as a legal point of contact for LATAM markets, providing guidance on labor and general legal matters.
• Support cross-border projects and initiatives in collaboration with regional and global stakeholders.
• Ensure alignment with global legal policies while adapting advice to local legal requirements.
The Manager, Legal Counsel plays a critical role in enabling the business to operate with confidence, compliance and agility in Mexico and across LATAM. By providing expert labor law guidance and pragmatic legal advice, this role directly contributes to:
• Reducing legal and labor risk, particularly in high-complexity retail environments with large employee populations.
• Supporting business continuity and stability, ensuring labor matters, disputes and inspections are managed proactively and effectively.
• Strengthening leadership decision-making, by translating complex legal requirements into clear, actionable recommendations.
• Protecting the company’s reputation, through consistent compliance, ethical conduct and sound governance.
• Enabling regional alignment, supporting cross-border initiatives and ensuring local legal realities are reflected in LATAM strategies.
Through close partnership with HR, Finance, Operations and Sales, the role ensures that legal considerations are embedded early in decision-making, allowing Pandora to grow sustainably while managing risk and cost exposure effectively.
Craft your career with us if you have:
• Law degree and license to practice law in Mexico.
• Minimum 8 years of professional legal experience, with strong expertise in Mexican labor law.
• Prior experience in both law firm and in-house environments preferred.
• Solid knowledge of consumer protection lawscommercial and civil law; and experience in retail or consumer goods is a plus.
• Proven experience in contract drafting, negotiation and legal risk assessment.
• Strong business acumen and ability to deliver clear, pragmatic legal advice.
• Fluent in Spanish and English, written and verbal; Portuguese is a plus.
• Experience working in multicultural, matrix organizations.
• High level of discretion and integrity
Did we get your attention?
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.
About Pandora
Established in 1982, Pandora designs, manufactures and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 28.1 billion in 2023.
At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.