Visual Merchandising Specialist

As the largest jewelery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.  

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.  

About the Team:  
 

Visual Merchandising at Pandora North America (NAM) is responsible for bringing the Pandora brand vision to life in our retail locations through the execution of brand, campaign and promotional materials across our entire fleet of stores in the US, Caribbean and Canada.  

As a Wholesale Visual Merchandising Specialist, you will support all wholesale and new business development efforts ensuring that accounts are equipped with the appropriate POSM assets and VM training. Partnering with VM cross-functional partners, internal wholesale business partners, NAM go to market team, and DSMs you will ensure global and local assets support our wholesale network to properly represent our goal brand strategy while supporting channel business needs. 

*Please note, this is a remote/field-based position and must be located in the Chicago or Dallas market due to the highest concentration of accounts. 

Your role as a visual merchandising wholesale specialist: 

• Support visual merchandising needs for all multi-brand, shop-in-shop, and new business ventures, including Macy’s, Dillard’s, and potential new acquisitions. 

• Ensure POSM kits align with business and location needs. 

• Collaborate with GTM to create all necessary assets. 

• Create and review orders for all visual merchandising elements and POSM. 

• Work with the Central VM team to ensure accurate and timely orders. 

• Follow up with account managers to manage claims. 

• Facilitate the development of guidelines and training materials to support wholesale accounts by channel. 

• Work with Central VM teams to deliver targeted guidelines and training materials. 

• Partner with account managers and DSMs to ensure Pandora teams are trained on current visual merchandising standards. 

• Conduct training sessions for Pandora teams. 

• Collaborate with account managers to identify training opportunities. 

• Conduct store visits to wholesale locations in partnership with DSMs to ensure execution meets brand standards. 

• Share insights with the Central team to update strategies as needed. 

• Identify commonalities for shared guidance and training. 

• Support NSO for large new opportunity customers. 

• Manage visual merchandising setup strategy with Central and field teams. 

• Work with the new store opening team on physical setup. 

Craft your career with us if you have:  
 

• Bachelor degree in Marketing, Business Administration or similar 

• 3-5 years’ experience in visual merchandising, with retail or related functions with wholesale background/focus. 

• The position requires intermediate experience as a Marketing or Wholesale professional. Experience in the retail industry is preferred.   

• Proficiency in Microsoft Office (PowerPoint, Excel) and Adobe Suite (InDesign, Illustrator, Photoshop). 

• Reliable transportation is required. 

• Experience in project management and store planning. 

• Customer service experience. 

• Strong verbal and written communication skills. 

• Collaborative team player with excellent interpersonal skills. 

• Strong organizational skills and attention to detail. 

• Ability to thrive in a fast-paced environment 

Travel required: at least 60% 

Our Benefits:  

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future   

• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts!  

• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more  

• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays 

 
Salary base: $80,000 - $90,000 commensurate on experience  

About Pandora:   

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.    

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.   

About Pandora NAM:  

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.   

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.