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Visual Merchandise Specialist

City:  Belrose
Country/Region:  AU

PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices.

Headquartered in Copenhagen, Denmark, Pandora is the world’s largest jewellery maker with presence in more than 100 countries across the globe.

The world of Pandora jewellery is incredibly unique. Detailed designs and craftsmanship, are brought to life by the magic of the stories told and interpreted through each hand-finished piece by its wearer. At Pandora, we are determined to reduce our climate footprint and are committed to being carbon neutral by 2025.


We are immensely proud of our values: We Dream, We Dare, We Care, We Deliver.


Main purpose of the role:

The Visual Merchandising Specialist will be dedicated to delivering exceptional aesthetic results that are highly commercially focused. They are responsible for the project  management and rollout of special executions, new stores and the training and development of the  Regional Sales, Operational and Store Managers in direct relation to Visual Merchandising.

The Visual Merchandising Specialist will work with the stores and sales team across Pacific and Greater Asia to  ensure that Pandora’s VM standards are met in store.  They will take initiative and use their best judgement to assist the retail team with any training or challenges that may arise. 


Key accountabilities:

Project manage campaign collateral

-               Work directly with suppliers

-               Production of installation briefs, guidelines and allocations

-               Print management of any needed materials

-               Installation of windows and instore campaign materials where needed

-               Monitor costs ensuring all invoices are paid and that the project is delivered on time and within budget

-               Managing communication and approvals with markets across Pacific and Greater Asia


•              Work in conjunction with Visual Merchandising Assistant to ensure consistent VM execution across all stores through the creation of VM directives, planograms and training resources.

•              Ensure local strategies and initiatives are aligned with the global guideline and are designed to maximise sales through the use of business data.

•              Create interactive training sessions with the objective of ensuring best practice and “The 5 Essentials of Pandora Visual Merchandising” are always kept top of mind.

•              Perform regular store visits to review VM execution and ensure standards are maintained through constructive feedback and training.

•              Monitor market trends and work in conjunction with the Retail Marketing Manager to identify areas of opportunity.

•              Use initiative and best judgement to assist the retail team with any training or challenges that may arise. 


Manage all visual merchandising elements for new stores, refurbishments and relocations, this includes but is not limited to:

-               Zoned floorplans

-               Ensuring relevant items are in stock and ordered

-               Provide training and guidance specific to each store concept


Pivotal and professional qualifications:

  • 3-5 year’s marketing experience
  • Bachelor’s Degree in Marketing, Communications, Visual Merchandising or Business
  • Proficient in Excel, PowerPoint and InDesign


Personal Competencies:

  • High attention to detail and highly organised
  • Strong internal communication focus (written and verbal)
  • Effective management of multiple projects simultaneously
  • Collaboration, Time Management, Commercial, Consumer Focused, Adaptable, Positive, Proactive, Eager to grow
  • Experience working with markets in Asia will be highly regarded but not essential



We are the largest Jewellery brand in the world and our people are an integral part of our success.

Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:

  • A day off on your birthday
  • Generous staff discount on all Pandora products
  • Health care package
  • Retail Bonus Scheme