Supervisor, S&OP Subject Matter Expert

Imagine being responsible for Ensure effective Master Planning by leading strategy, policy deployment, and performance tracking, including capacity management and balanced S&OP planning. Collaborate stakeholders to align plans, monitor forecast accuracy, and provide a rolling 12-month forecast of silver and gold consumption (in kilograms) to Group Treasury based on the piece forecast from GSC, supporting material and financial planning for the world’s largest jewellery brand. If you love solving challenges with your strategic planning skill, then you might be our next supervisor for Long-term Planning at Pandora Crafting & Supply.

We love that you will…

Long term Planning

• Ensure Master Planning strategy, policies, and performance expectations.
• Monitor overall Capacity Mgmt. strategy, policies, and performance expectation and collaborate with HR/Production/Finance to execute the plan.
• Monitor a balanced plan on S&OP and T&O horizons, providing key input for Supply Planning complying to agreed planning rules.
• Suggest overall C&S capacity limits and factory calendar for both NPI & replenishment.
• Create and revise rolling 12 month and provide a kilogram Silver and Gold forecast consumption to Group Treasury based on the pieces forecast from GSC.
• Monitoring variation of Forecast comparing with actual placement.
• Monitoring variation of planning parameter comparing with actual situation.
• Monitor own performance and address gaps/improvement opportunities; prepare monthly / quarterly performance reports, share and collaborate with SCM Excellence.
• Identify improvement initiatives to increase planning effectiveness, share and collaborate with SCM Excellence.

SCM Excellence

• Collaborate effectively and resolve APS issues with stakeholders in Global Supply Chain Excellence, Manufacturing Technology, IT, Master Planning, Supply Chain Excellence, and APS Vendor.
• Review and discuss performance variance against KPI targets with key stakeholders and ensure corrective actions are taken in a timely manner.
• Review planning parameters and master data accuracy (e.g. STD accuracy) for effectiveness of each production site and collaborate with Master data management (MDM) for correction.
• Share best practices among team members.
• Develop APS standards, policies, guidelines, and parameters to ensure effective and efficient planning processes, output, and documentation.
• Develop tactical enhancement tools and functions. •    Ensure the right level of APS development, configuration, and process changes based on business requirements (keep it simple)
• Monitor performance variance against KPI target with key stakeholders (Scheduling, Master Planning, Production, I&PD, PEx) and provide corrective actions.
• Manage and monitor APS execution, implementation, and performance.
• Coordinating with stakeholders to ensure project goals and objectives are met.
• Monitor APS functionality and performance and be the first-tier support for operational issue-solving.
• Execute APS system setup, updates, tests, and changes.
• Execute change management including business readiness, training material creation, and communication.
• Assisting with the data migration. Providing support during the implementation phase, including testing, and debugging.

We love that you are…

• Bachelor's Degree or higher in related field is required.
• More than 3 years of experience in related fields.
• Experience with planning, especially in the area of production scheduling or capacity planning.
• Proven track record of project management & implementation.
• Experience in a manufacturing environment (Jewelry experience is preferred)
• Experience with agile mindset through applying the agile principles of business analysis as well as knowledge in any of the Manufacturing technology disciplines including Manufacturing Operations Management (MOM), Manufacturing ERP, Advanced Planning System (APS)
• Strong stakeholder management and communication skills; interact effectively with the organization
• Demonstrate ability to make hard decisions, making the right trade-offs
• Is self-motivated and hungry enough to work hard and willing to change
• Ability to demonstrate flexible and efficient time management and to appropriately prioritize workload based upon organizational needs
• Well organized, systematic and comprehensive approach

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of 4 people and report to Senior Manager, S&OP who also oversee 3.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.