Supervisor, Product Quality Cycle

Imagine being a part of Product Quality Management team for the world’s largest jewellery brand. If you love analysing risks and quality for new products, then you might be our next Supervisor, Product Quality Cycle (AAA) officer at Pandora Crafting & Supply.  

We love that you will…

• The key point of contact and communicator for the Consumer Quality team for New Product Development to cross-function team.
• Collaborate with cross-functional teams in Thailand and The Global Head Offices for any quality requirements before product launch into the market.
• Quality gatekeeper for the new product development key milestones.
• Ensure new product development meets Pandora’s standards and consumer satisfaction.
• Consolidate quality risk assessment, recommendations, and data analysis into an executive summary.
• Compile the governance quality testing approach to ensure the product's reliability requirements meet PANDORA's specifications.
• Openly engage stakeholders for critical activities. Take accountability and ensure effective collaboration with other functions.

We love that you are…

• Bachelor’s degree or higher in Production, IE, ME, or related field,
• At least 4 years experience as an Advance Quality Engineer, Project Quality Engineer, or NPI Quality Engineer.
• Proficiency in quality control techniques and tools (FMEA, PPAP, SPC, Gage R&R, etc.).
• In-depth knowledge of relevant industry standards and regulations (e.g., ISO 9001, specific industry standards).
• Experience with product design review processes (DFMEA, DFMEA) to identify and mitigate potential quality risks early in development.
• Solid understanding of manufacturing processes relevant to the specific industry (e.g., injection moulding, machining, assembly).
• Experience with inspection methods and equipment (CMM, visual inspection, etc.).
• Familiarity with basic metrology principles and calibration procedures.
• Good Command of both written and spoken English.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted by over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of Product Quality Management and report to the Manager, Product Quality Management who also oversees product quality for the new model.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there are equitable opportunities for all.

Foster your growth and craft opportunities through our learning and development programmes.
At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
Transportation services are also available to drop you at the closest BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there will be 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.