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Specialist, ERP Production-Super User (Plant BB)

City:  Bangkok
Country/Region:  TH
Application Deadline:  ๊๊Until hired

Ref. 8867


[Key objectives]

  • Ensure the ERP system can support the Manufacturing  function effectively.
  • This role liaises between Business and IT; not technology specific.
  • This role is to engage and launch efficient operations systems in support of core organizational functions and business processes.

[Key duties]

Business process:

  • Understand and Gather business process requirements and document business process/workflow from Business users.
  • Involve in projects as the business process to be fulfilled business requirements in every project phase.
  • Ensure that all requirements/projects are delivered on time, within the scope, and within timelines.
  • Ensure the implemented system and data are maintained correctly and provide onsite support to the Manufacturing teams.
  • Work with the business to translate requirements for IT.
  • Work collaboratively with project teams from multiple departments/ IT teams / consulting to access changes and implementations.
  • Ensure all requirements on ERP system align across 3 plants.
  • Periods of highly intense working and short lead times on delivery of work and conversely periods of lesser intensity.
  • Multi-tasking in a dynamic environment.
  • Stakeholder management within the  team and cross-functionally with other workstreams in order to satisfy the business requirements.
  • Possible frequent traveling between sites (Bangkok and Lamphun).

 Testing & Operation: 

  • Involve and Perform System Integration Testing (SIT) and User Acceptance Test (UAT) end-user training, and validation of data migration mock runs.
  • Involve and Perform the Cycle of global testing and identify test cases, and test scenarios with IT and users.
  • Provide orientation and training to end users for all modified and new systems.

Maintenance & Enhancement: 

  • After launching the project, support business users to ensure the system runs smoothly.
  • Collect and document additional new/change requirements to enhance the system.
  • Suggest and recommend business/process/IT solutions.
  • Support operation issues that are related to the system.



  • Bachelor’s degree in engineering / industrial engineering or experience in the field as is a 3-year project management.
  • IT literate in MS Office, Visio, Project, etc.
  • Good communication and writing skills (Thai and English).
  • Good ability to train and share knowledge, skills, and attitudes with end users.
  • Multitask to handle the issue and share the knowledge.
  • Experienced with ERP systems (AX, SAP, etc.).
  • Experience seeing projects through the full life cycle.
  • Excellent analytical skills.

[Competencies Preferred]

  • Good understanding of manufacturing processes.
  • Strong communication skills.
  • Strong stakeholder management and mediation skills.
  • Strong interpersonal skills and extremely resourceful and adaptability skills; Teamwork and work under pressure with fast learning.
  • Self-motivated; Excellent planning & organizing, Problem-solving, analytical skills & conceptual thinking, and “CAN-DO attitude”.
  • Proven ability to complete projects according to outlined scope, budget, and timeline.
  • Ability to problem solve and adapt to change.
  • Solid organized skills including attention to detail and multi-tasking skills.
  • Ability to effectively work and interact professionally with a diverse group of managers and subject matter experts