Supervisor, Cycle Quality Management

City:  Bangkok
Country/Region:  TH
Application Deadline:  Until Hired

Facilitate quality execution for new cycle product development within the E2E timeline by coordinating testing activities, supporting validation planning, and ensuring timely communication of quality insights.
Act as a key quality partner between cross-functional teams to support data-based decisions and alignment with quality standards.

Key accountabilities:
1) Quality Execution
•    Facilitate the execution of quality activities across the collection phase, ensuring alignment with Pandora's quality standards criteria and timelines.
•    Contribute to building a strong quality culture through collaboration and daily task ownership.
•    Monitor quality consistency and contribute ideas for improvement.

2) Project Management & Project Initiatives
•    Lead or drive quality-related initiatives and improvement projects with strong ownership and clear project management.
•    Foster a mindset of continuous improvement by identifying opportunities and implementing structured, sustainable solutions.
•    Apply project management principles to drive accountability, innovation, and excellence.

3) Cross-Functional Collaboration & Communication
•    Act as a quality point-of-contact for daily issue coordination across internal and external manufacturing.
•    Assist in escalating quality concerns with clear summaries and facts to support resolution.
•    Support stakeholder alignment by preparing and sharing relevant data and quality insights.

4) Operational Support & Launch Readiness
•    Coordinate quality-related readiness tasks to support timely and successful product launches.
•    Facilitate troubleshooting activities during development with appropriate stakeholders.
•    Take ownership of assigned deliverables and support supervisor/manager in ensuring quality milestones are met.

5) Team Leadership & Development
•    Support the growth and capability development of team members through coaching and feedback.
•    Foster a collaborative, accountable, and quality-driven team culture.