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Supervisor, Contract Process & Governance

City:  Bangkok
Country/Region:  TH
Application Deadline:  Until Hired

Ref. 10732 

Main Purpose of the Role:

Strategic Results: Drive strategic and tactical decisions for procurement compliance process and governance and align with Supply Chain Goal,  Internal Control, Audit, Legal, and Groups

Best-in-class: Develop, strengthen procurement and governance process, and drive continuous improvement to become the most progressive, best-in-class, results-driven and capable procurement function in the Jewelry Industry

Customer Centricity: Strive to deliver the best of PANDORA, continuously improve procurement to deliver efficient and effective process governance

Compliance and Contracting Process and Audit Results: Develop best-in-class of contracting process and improvement. Drive to achieve lowest audit gaps, close out gaps within a tight timeline

Collaboration: Openly engage relevant internal and external stakeholders for critical activities. Take accountability and ensure effective collaboration with all shared services functions. Increase procurement skills and competencies through training, job rotations

People: Inspire teams to be proactive and change agents with owner mentality

Key Accountabilities:

    • Drive highest compliance under supplier development
    • Monitor supplier compliance of all key categories except Contract Manufacturing
    • Drive supplier assessment and collaborate effectively with all relevant stakeholders to ensure stringent standards
    • Work with Senior Managers to set high-level targets and plans for Procurement, Contract Governance and Compliance
    • Develop SOPs for Process, Governance and Audit including supplier evaluation criteria, performance tracking, and management plan
    • Instill appropriate governance and control all complied within Procurement and Contract Manufacturing
    • Implement contracting manual, including contract governance policies
    • Review draft contracts to support CM as needed
    • Provide input to Legal to create master supplier / service provider contracts including all important clauses (e.g. delivery method, term of payment, governing law, etc.) and customize contracts to accommodate specific requirements
    • Provide input regarding local practice and limitation; ensure contracts comply with local regulations to Plant Head
    • Perform regular audit of performance and site visits and drive performance improvement for direct and indirect materials including global suppliers
    • Work with Supplier Quality to ensure supplier qualification and compliance of legal, ethical and partner commitments (e.g. RJC, Disney, Signet)
    • Work with CM to monitor local supplier / service provider data, analyze performance, performance regulator audit of performance and site visits and driver performance improvement at each production site
    • Monitor and maintain local supplier qualification and compliance of legal, ethical and partner commitments
    • Provide input to Legal to amend master contract and SOPs per changing regulations, ways of working, business risks
    • Continuously improve supplier assessment criteria and guidelines while working in close collaboration with various teams in PPT including Risk Management, Quality Assurance, Finance, Materials Management, Contract Manufacturing, etc.
    • Monitor own performance and address gaps / improvement opportunities; prepare monthly / quarterly performance reports, share and collaborate with SCM Excellence


  • Bachelor of Business Administration, Legal, or related
  • Minimum 5 years of experience in procurement process and contract management
  • Good detail-orientated and negotiation skill
  • Good command of English and Thai.
  • Drive the solution from basic to medium and complex business problems
  • Effectively plan and efficiently deliver exceptional work while handling both volume and complexity
  • Proactive and self-motivated and hungry enough to work hard; willing to change
  • Has an ability to lead, manage, motivate and influence
  • Strong and effective communication