Supervisor, Calibration

Imagine being responsible for Supervise and control the calibration of measuring instruments, equipment, and machinery for the world’s largest jewellery brand. If you love solving challenges with your superb communication and project management, then you might be our Supervisor, Calibration at Pandora Crafting & Supply.

We love that you will…

Job Scope

1.Calibration/Inspection/Measurement :

• Supervise and control the calibration of measuring instruments, equipment, and machinery according to calibration standards with appropriate calibration plan to increase confidence in the quality measurement system.
• Control the inspection of precious metal composition content from the internal granulation process according to regulatory requirement.
• Response and supervise the inspection of inhouse plastic items, stamping items, and alternative processes items and ensure right quality deliver to next customer.
• Control the measuring of precious metal content from the internal granulation process according to regulatory requirement.
• Plan the appropriate calibration, inspection and measurement process in accordance with risk level. Communicate, verify and follow up the corrective action on nonconforming with the relevant team for quality continuously improvement.
• Control, develop and improve the calibration, inspection and measurement process to ensure outcome product with the right quality standards.
• Manage all resources with efficient related to quality control such as labor, tools, and equipment necessary.
• Supervise team’s working to align with correct method, plan, transparency and reliable.
• Decide and provide advice on product quality criteria to the team correctly and clearly.
• Initiate or explore new tool, equipment, method and new technology to improve calibration, inspection and measurement, reduce time and increase team productivity and efficiency and confidential to measurement system.

2. People development: 

• Plan the training on product quality, calibration, inspection and measurement method to understand the instruction and standard. (GR&R) 
• Control and supervise the team's operations. To be in accordance with the plans, policies, work rules and regulations of the company.
• Plan to refresh training working team by timely schedule.
• Analyze and develop the team's potential. To be able to work together with other departments effectively.

We love that you are…

• Bachelor’s degree in Engineering or Science. 
• At least 2 years’ experience in Calibration and measurement system.
• Good communication skills, verbal, written and technical presentations.
• Strong knowledge on manufacturing process.
• Good in Logical thinking, analysis, decision making and problem solving.
• Ability to work collaboratively with cross-functional teams.
• Problems can be resolved timely and determined prevent repeated problems.
• Skill and resourcefulness for follow-up quality issue.
• Ambition and ready to deal with change.
• Microsft office, Minitab, Lean six sigma, Power App, Power BI, Power automate.
• Good English communication both writing and speaking.
• Communication and presentation skill.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of Quality team and report to Manager, Quality Surveillance & Improvement

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,800 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.