Specialist, Supplier Quality Process Qualification/OEM (Oversea)

Req. 11527

Key objectives:

• Collaborate effectively with supply chain to ensure high adherences to standards of quality
• Monitor supplier compliance and ensure successful implementation of recommendation and supplier development
• Ensure supplier adherence to product regulatory requirement and provide technical support as needed
• Liaise with Head of Procurement and Head of OEM/ODM, Raw maerial, Gemstones 

Key duties:

• Translate company goals into tangible actions/ metrics for Supplier Quality
• Manage annual and new supplier audits to ensure supplier meet PANDORA requirement and regulatory standards
• Coordinate with cross functional for any quality issue that get communicated for solution and support
• Develop supplier’s process to assure OEM/ODM /  Raw maerial, Gemstones suppliers or service being send to manufacturing conform the standard in timely manner
• Perform supplier audit and qualification process; ensure suppliers meet PANDORA requirement, quality and regulatory standards
• Provide technical and quality system training to increase technical capability and quality to supplier base on supplier quality manual as well as ensure supplier quality manual is up-to-date 
• Assist in the development and implementation of supplier’s management program
• Develop effective NCR process and ensure NCRs are resolved in timely manner (Supplier’s quality issue problem solving and corrective action implementation)
• Ensure quality issues found during SQ/IQC inspection are solved in timely manner to keep up with the production plan
• Coordinate with cross functional for any quality issue that get communicated for solution and support
• Leading quality issue for effective problem solving and corrective action for new products launch
• Improve OEM/ODM supplier to meet PANDORA specification and requirement by systemic coaching
• Leverage the quality performance data to support supplier evaluation and selection
• Monitor supplier performance by weekly/monthly basis and improvement plan once supplier performance below the target in each category (Performance tracking)
• Support supplier audit and qualification process; ensure suppliers meet PANDORA requirement, quality and regulatory standards
• Drive the continuous improvement of quality performance as a result from audit and qualification process
• Provide technical and quality system training to increase technical capability and quality to supplier
• Quality alert coordinator among PANDORA and supplier
• Assist in the development and implementation of supplier’s management program
• Work as assigned by supervisor

Qualifications:

• Bachelor’s degree or above in Engineering and science or related field
• Minimum 3 years’ experience on Supplier Quality/ Supplier Technical Assistant/ development task
• Is self-motivated and hungry enough to work hard; willing to change
• Experience in Quality System and Quality Control process
• Understanding of quality standards required in the Jewelry industry
• Understand in raw material process and apply quality system to supplier 
• Strong and detailed technical knowledge in Product Development process
• Strong ability to lead, motivate and facilitate group
• Familiarity with APQP, PPAP, LAR, Gage R&R and Process capability study
• Computer skill to MS office, Minitab
• Good command in English.