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Supervisor, Supplier Quality Control (Improvement & Document Control)

City:  Bangkok
Country/Region:  TH
Application Deadline:  Until Hired

Imagine being the driving force behind supplier quality excellence and digital transformation at the world’s most loved Jewellery brand.
If you're passionate about elevating quality standards, digitalizing inspection processes, and leading continuous improvement, you could be our next Supervisor, Supplier Quality Control (Improvement & Document Control) at Pandora Crafting & Supply.

We love that you will…

Drive Supplier Quality Improvement

  • Analyze defect trends and supplier performance using Power BI to uncover risks and improvement opportunities

  • Lead CAPA initiatives with suppliers and ensure sustainable corrective actions

  • Reduce incoming defects through data-driven quality improvement projects

Enhance & Digitalize Inspection Workflows

  • Develop digital inspection forms using Power Apps and streamline workflows

  • Improve sampling plans, inspection methods, and data-based decision making

  • Automate manual tasks with Power Automate, VBA, Python, or other tools

 Lead Document Control & Quality Compliance

  • Manage inspection procedures, specifications, and quality documentation

  • Ensure compliance with ISO standards, internal audits, and supplier audits

  • Maintain digital records for full traceability and version control

Develop Smart Reporting & Dashboard Systems

  • Build real-time dashboards for defects, supplier performance, and productivity

  • Integrate ERP, Excel, and Power BI data for better visibility and accuracy

  • Automate recurring reports to support fast, effective decisions

Accelerate Digital Transformation

  • Explore AI/ML applications for defect prediction and visual inspection

  • Identify new technologies to enhance inspection accuracy and efficiency

  • Coach and upskill team members in BI tools, automation, and digital mindset

 

We love that you are…

  • Bachelor’s degree in Engineering or related field

  • 3–5 years’ experience in incoming inspection or supplier quality control

  • Strong knowledge of ISO 9001, AQL, CAPA, drawings, specifications, and quality standards

  • Hands-on experience with Lean, Six Sigma, Gage R&R, LAR, Process Capability, and 5-Why analysis

  • Strong digital skills: Advanced MS Office, Power BI, Power Apps, Power Automate (Python/VBA is a plus!)

  • Logical, analytical, and strategic thinker with strong communication skills

  • Experience in raw material processes, spare parts inspection, or jewellery manufacturing is highly preferred

  • Good English communication (spoken & written)

  • Strong presentation skills

 

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

 

About Pandora Production Thailand

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.   

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