Specialist, Subject Matter Expert (AAA)

Imagine being responsible for the production and seeing the improvement and innovation, expertise and technical guidance, training and knowledge sharing for the world’s largest jewellery brand. If you love to be an expertise and technical sharing engineering skills, then you might be our next Specialist, Subject Matter Expert (AAA) at Pandora Crafting & Supply.

We love that you will…

Expertise & Technical Guidance

• Provide deep domain expertise to support business and technical decision-making.
• Offer insights into best practices, industry trends, and emerging technologies.
• Ensure the accuracy and relevance of technical solutions, policies, and strategies.
• Validate and approve designs, procedures, and project deliverables related to their area of expertise.

Improvement & Innovation

• Identify opportunities for process optimization, cost reduction, and efficiency gains base on expert area.
• Contribute to the development of new methodologies, tools, and frameworks.
• Analyze existing workflows and recommend innovative solutions.
• Support automation and digital transformation initiatives.

Training & Knowledge Sharing

• Develop and deliver training programs, workshops, and documentation for teams.
• Mentor and coach employees to enhance technical skills and domain knowledge.
• Create knowledge bases, guidelines, and best practice documents.
• Facilitate knowledge transfer sessions across departments.

Cross-functional Collaboration

• Work closely with project managers, engineers, product teams, and leadership to ensure successful implementation of projects.
• Act as a liaison between stakeholders and technical teams, translating business needs into actionable insights.
• Participate in cross-functional meetings, technical reviews, and strategy discussions.

5. Risk Management & Compliance

• Ensure compliance with industry standards, regulations, and quality assurance protocols.
• Identify potential risks and develop mitigation strategies to minimize project failures.
• Assist in audits, quality checks, and process standardization.

We love that you are…

• Bachelor’s or master’s degree in engineering or a related field.
• 3+ years of experience in technical leadership, engineering management, or related roles.
• Proven track record in managing technical teams, tooling, and project execution.
• Experience in developing and implementing technical strategies aligned with business objectives.
• Hands-on experience in process optimization, cost reduction, and efficiency gains base on expert area.
• Strong communication and problem-solving skills to drive innovation and process improvements.
• Excellence English communication

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship.  You will be part of a team of 10 people and report to Director, Production Engineering (AAA) who also oversee 145

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.