Apply now »

Specialist, Security Operations (Gemo)

City:  Bangkok
Country/Region:  TH
Application Deadline:  Until Hired

Imagine being the expert who safeguards people, property, and operations at the world’s most loved jewellery brand.
If you're passionate about creating a safe and secure workplace, you could be our next Specialist, Security Operations at Pandora Crafting & Supply.

 

Key objectives:

  • Coordinate with the operation team regarding security related

  •  Manage and oversee security guard operations

  • Response to emergencies follow the ERP

  • Participated in the security-related activities such as security training, security audits, security exhibitions, or promotion events.

Key duties:

  • Perform duty officer responsibilities for both day and night shifts

  • Monitor and control security guard operations & performance to ensure compliance to SLAs; provide feedback to service provider for improving performance

  • Respond to the security requisitions from employees and visitors

  • Respond to emergency situations according to procedure (i.e., fire, strike & protest, theft, threats)

  • Conduct security patrols and report the risks and recommendations to Senior Manager, Security

  • Conduct security trainings sessions for employees and contractors and outsourced security personnel

  • Summarize security reports such security guard KPIs, security incident and/or relation to security operations

  • Support investigations of fraud / security breach case in collaboration with HR (EGH department) and the Security Coordinator.

Pivotal and professional qualifications:

  • Minimum of 2 years’ experience in physical security management within a manufacturing environment or related fields

  • Experience in outsourced security management or security investigations is an advantage

  • Strong knowledge of security contract management

  • Solid understanding of security systems, tools, and equipment

  • Basic knowledge of human resource management and people supervision

  • Knowledge of international security standards such as ISO, TAPA, AEO, and CTPAT

  • Proven experience in incident management and emergency response

  • Demonstrated leadership capabilities with strong skills in negotiation, teamwork, facilitation, evaluation, and communication

  • Experience in people management, including supervising and coordinating security personnel

  • Good command of both Thai and English (listening, speaking, reading, and writing)

  • Strong computer skills, including proficiency in Microsoft Excel, PowerPoint, and Power BI

Personal Competencies:

  • Ability to drive solutions for complex business challenges

  • Strategic mindset with the ability to create sustainable results for Pandora

  • Ability to make difficult decisions and manage trade-offs effectively

  • Strong planning and execution skills, able to manage high volume and complexity

  • Inspirational leadership style with humility and a team-first mindset

  • Self-motivated, adaptable, and willing to embrace change

  • High emotional intelligence with the ability to lead, motivate, and develop future leaders

  • Strong stakeholder management and communication skills across the organization

 

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a Specialist, Security Operations (Gemo) team and report to the Senior Manager, Security, who also oversees overall production machines.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

Foster growth and craft opportunities through our learning and development programmes.

At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.

Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Apply now »