Supervisor, Production Academy Trainer

KEY OBJECTIVE:

· Design and develop the learning & development programs of finishing skills for Pandora Production Academy

· Identify and certify Master Trainers from the production team across different skillsets

· Ensure skills matrix and training materials are up-to-date

KEY DUTIES:

· Facilitate and to be internal trainer for Jewellery skills for production focused on Finishing Process for craftsman and being a Subject Matter Expert to share on FN skills and tehcnique for PPT at all level.

· Design and develop the learning and training curriculums (all materials of theory and practice), including validation of contents, assessment to enhance knowledge/skills of the employee.

· Create and update training materials or paraphernalia

· Collaborate with productions on the monitor and follow up on individual performance of trainees who pass training programs on their skill improvement.

· Review and update curriculums and content of FN skill training for further development and improvement of curriculums and programs.

· Work closely with key stakeholders to analyze training needs to further design a curriculum to meet business needs.

· Be SME to share knowledge and know-how on Pandora Jewellery production skills to employees of all levels.

· Collaborate with the expert team and Production Development team to identify the update skill and correct new product skills to improve and develop the curriculum and assessment.

· Work closely with production academy operations team to maintain and continuously update skills matrix and craftspeople certification

· Drive Production Academy projects and support in cross-function projects, Edutainment Centre and learning intervention activities.

· Continuously improve production academy skills matrix, training materials, and find ways to drive efficiency within Production Academy, overall Talent and HR & Communications function.

Pivotal and professional qualifications:

· Minimum 5 years of working experience in the Jewellery manufacturing

· Hand on experience in trainer or facilitator in Jewellery manufacturing

· 5-8 years experience in technical training and development.

· Experience in skills matrix management; and Skills certification process

· Understand learning & developing methodology and model

· Effectively plan and efficiently deliver exceptional work while handling both volume and complexity

· Is self-motivated and hungry for development & growth

· Agile and able to adapt to fast changing skills demands

· Is smart about other people; has an ability to lead, manage, motivate, and run own team of future leaders

· You must have the mindset to grow and move to other roles within the organization