Specialist, Cycle Data Insight
Enhance product quality from the consumer’s perspective by transforming real-use feedback into actionable insights. This role ensures new designs meet performance expectations and drives continuous improvement across the product cycle.
1. Quality Engineering /Project management
• Lead the definition and execution of testing strategies tailored to each cycle or collection.
• Act as the quality gatekeeper for new designs, ensuring alignment with consumer expectations and real-use scenarios with consumer-centric approach.
• Establish testing protocols and acceptance criteria based on consumer data and historical post-launch insights.
• Deliver validation analysis and communicate readiness risks clearly to NPD stakeholders.
• Apply project management discipline to plan, track, and adapt validation and testing activities in alignment with NPD priorities.
2. Data-Driven Insight Generation/ Data Analytics
• Analyze consumer complaints, return trends, and historical product failures to inform pre-launch quality planning.
• Translate post-launch learnings into pre-emptive actions to reduce repeated quality issues.
• Collaborate with cross-functional teams (e.g. NPD, R&D, Consumer Voice) to integrate data signals into product validation checkpoints.
• Standardize metrics and dashboards to ensure insight traceability across cycles.
3. Quality Intelligence & Forecasting
• Monitor early indicators (e.g. pilot data, design complexity, component risk) to identify quality risks before mass production.
• Forecast potential failure modes using historical quality data and trend models.
• Support structured root cause analysis with quantified data during development.
4. Team Leadership & Knowledge Management
• Manage team workflow and prioritize insight delivery aligned with launch timelines.
• Motivate team members to elevate analytical thinking and data storytelling.
• Maintain centralized knowledge base for testing procedures, case learnings, and metrics.
• Foster a culture of continuous improvement and cross-learning within the Cycle Quality function.