Senior Manager, Warehouse

Role Purpose

The Senior Warehouse Manager plays a critical leadership role in shaping and executing the warehouse strategy to optimize supply chain performance, enhance operational excellence, and drive sustainable business growth. This role requires a forward-thinking leader who can align warehouse operations with corporate objectives, foster a culture of continuous improvement, and deliver superior value to internal and external stakeholders.

Accountabilities

• Lead end-to-end warehouse operations by developing and implementing strategies that ensure seamless inbound receiving, inventory management, and distribution, optimizing stock availability to meet dynamic business demands.
• Drive the integration of customer sales order processing within warehouse workflows to enhance order fulfillment accuracy and speed, directly supporting sales and customer satisfaction goals.
• Architect and enforce operational policies and procedures that improve productivity, reduce costs, and elevate service standards across all warehousing functions.
• Build and inspire a high-performance team by mentoring and developing direct reports, fostering accountability, and cultivating a culture aligned with company values and strategic priorities.
• Strategically allocate resources—including manpower, technology, and equipment—to maximize operational efficiency while maintaining flexibility to respond to market changes.
• Safety and compliance initiatives, embedding rigorous health, safety, and environmental standards (e.g., ISO 14001, ISO 45001) within warehouse culture and processes.
• Leverage data-driven insights to continuously monitor warehouse performance, identify risks, and drive corrective actions that minimize losses and improve operational KPIs.
• Collaborate cross-functionally procurement, logistics, and external partners to align warehouse operations with broader supply chain strategies and customer service commitments.
• Lead continuous improvement initiatives, incorporating industry best practices and emerging technologies to future-proof warehouse operations and sustain competitive advantage.
• Prepare and deliver strategic performance reports to senior leadership, translating operational metrics into actionable insights and long-term strategic recommendations.
• Support executive leadership in defining the vision, mission, and operational goals for warehousing, ensuring alignment with overall corporate strategy and market objectives.

Qualifications

• Bachelor’s or Master's degree in Supply Chain, Logistics, Engineering, Organisation & Leadership, Finance and Economics, International Business
• Over 8 years of experience in warehouse management or a related field
• People Management & Leadership
• Analytical & Planning Skills
• Integrity & Ethics
• Patience & Empathy
• Experienced with SAP and Microsoft Office Suite
• Good command of writing and speaking English