Senior Manager, Technical and Tools (AAA)

Imagine being responsible for Ensure the development and execution of technical strategies by leading engineering, tooling, and project teams. Manage technical expertise, tooling optimization, and project execution to enhance efficiency and product quality. Collaborate with stakeholders to drive innovation, continuous improvement, and compliance with industry standards for the world’s largest jewellery brand. If you love solving challenges with your superb maintenance skills, then you might be our next Senior Manager for Technical and Tools (AAA) at Pandora Crafting & Supply.

We love that you will…

Technical Leadership & Strategy

• Develop and implement technical strategies aligned with business objectives.
• Provide technical direction and leadership for engineering and tooling teams.
• Stay updated with industry trends and emerging technologies to enhance processes.
• Ensure compliance with industry standards, safety regulations, and best practices.

Technical Engineer Management

• Identify, recruit, and manage technical engineers (expertise) across various technical domains.
• Leverage expertise to drive innovation, improve efficiency, and solve complex challenges.
• Facilitate collaboration between expertise and cross-functional teams to enhance technical solutions.
• Ensure continuous knowledge sharing and skill development among expertise and technical teams.
• Monitor expertist contributions and provide performance feedback to maximize impact.

Project Management & PMO Oversight

• Manage and oversee Project Management Officers (PMOs) to ensure successful project execution.
• Establish best practices in project planning, execution, risk management, and reporting.
• Align project goals with business objectives, ensuring timely delivery within budget and scope.
• Develop key performance indicators (KPIs) for project tracking and performance assessment.
• Implement Agile, Lean, or Six Sigma methodologies for efficient project execution.

Tooling & Process Management

• Oversee the selection, implementation, and maintenance of engineering tools and software.
• Optimize tooling strategies to improve production efficiency and product quality.
• Collaborate with cross-functional teams to enhance automation, testing, and manufacturing processes.
• Manage tool lifecycle, including procurement, upgrades, and decommissioning.

Team Leadership & Stakeholder Engagement

• Lead, mentor, and develop a team of engineers, technical professionals, SMEs, and PMOs.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Work closely with senior leadership, operations, R&D, and external partners to align strategies.
• Act as the key liaison between technical, project, and business teams to drive synergy.

Continuous Improvement & Innovation

• Drive innovation through research, development, and implementation of new tools and technologies.
• Establish and refine best practices for technical development and operations.
• Monitor and analyze performance metrics to identify areas for optimization.

We love that you are…

• Bachelor’s or master’s degree in engineering or a related field.
• 10+ years of experience in technical leadership, engineering management, or related roles.
• Proven track record in managing technical teams, tooling, and project execution.
• Experience in developing and implementing technical strategies aligned with business objectives.
• Hands-on experience in managing complex projects with a focus on efficiency and quality.
• Strong communication and problem-solving skills to drive innovation and process improvements.
• Excellence English communication

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of 10 people and report to Director, Production Engineering (AAA) who also oversee 145

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.