Share this Job

Director, Plating & After Plating

City:  Bangkok
Country/Region:  TH
Application Deadline:  31 May 2022

Pandora’s BB factory produces the majority of Pandora’s plated jewellery. Throughout 2021 the capacity and output of the plant has increased by more than 50% and this exciting expansion journey will continue in the years to come.
Together with the Director Front End, the Director Finishing and the Senior Manager Production Excellence, the Director PLAP (Plating and After Plating) works at the forefront of the operation of the world’s largest manufacturing site for plated jewellery.
In this exciting role you are expected to share your motivation and enthusiasm to create a positive team climate and a high-performance culture. With a clear focus on quality and efficiency you will shape your area of responsibility and set up Pandora’s BB factory for the next generation products and processes.  


Key objectives:

  • Oversee daily operations for the production unit
  • Drive production performance across all areas within the operations to ensure products/ projects are delivered on cost, time and quality
  • Ensure resources are allocated sufficiently and optimally to execute activities within production
  • Support and implement continuous improvement initiatives to drive down production cost, improve productivity and quality, and increase FROT
  • Ensure safe work environment and regulatory obligations are fully complied 
  • Ensure CAPEX and OPEX budget adherence

Key duties:

  • Provide inputs to budget planning, production strategic/ productivity roadmap and KPI targets
  • Support implementation and execution of production strategic/ productivity roadmap, and relevant company strategies/ initiatives
  • Translate company goals and productivity roadmap into tangible actions/ metrics and communicate to workforce
  • Ensure manufacturing processes, parameters, and procedures are accurate and strictly followed to maintain the high standard of operations; ensure consistency across 3 plants
  • Manage shop-floor operations and ensure high quality product, on-time delivery and lowest possible cost, including provide supports the night shift as necessary
  • Oversee production performance against targets; provide insight and recommendation, and ensure corrective actions are taken in a timely manner
  • Collaborate with Product Quality, FM and PEx teams to prioritize and rectify quality issues and other technical problems in a timely manner
  • Align together with Planning, Scheduling regarding load plan and capacity plan, leveling and priorization
  • Prioritize initiatives and activities e.g. troubleshooting , NPI etc. with cross-functional teams to ensure efficient resource utilization
  • Support the innovation and continuous improvement initiatives within the production; be a gate-keeper for commissioning activities and handover processes
  • Recommend and implement changes to support productivity, KPI, and continuous improvement
  • Coordinate with Finance business controller to optimize cost performance and working capital usage
  • Provide input to production plan and ensure closed-loop communication between Planning scheduling, Shop floor controller and Production managers
  • Ensure AX technical problems are resolved in timely manner and ensure system can support business effectively
  • Share & incorporate best practices/ learnings into manufacturing processes; ensure cross-production units and cross-functional teams learning


  • Bachelor's degree or higher in Engineering or related field or 10+ years of experience in manufacturing management, most preferably in a process-oriented operations and/or related industry
  • Dynamic environment of production requires attention and close monitoring, Production Director is supposed to visit shop floor on daily basis to meet up with team, visualize situation, communicate directly to targeted workgroups
  • Fluctuation of daily workload and product complexity requires different manpower and multi skillsets of craftsmen. Production needs to manage available resources to cope with that
  • Problem solving and decision making under limited timeframe and resources
  • Drive the solution to most complex business problems
  • Possess the strategic perspective and create sustained results for Pandora (financial, non-financial)
  • Demonstrate ability to make hard decisions, making the right trade-offs
  • Effectively plan and efficiently deliver exceptional work while handling both volume and complexity
  • Is an inspirational leader; practices genuine humility and places the team above their own interests
  • Is self-motivated and hungry enough to work hard; willing to change
  • Is smart about other people; has an ability to lead, manage, motivate, and run own team of future leaders
  • Strong stakeholder management and communication skills; interact effectively with the organization
  • Goodskill to MS Office, AX System shall advantage
  • Good command in English  
  • Good interpersonal and communication skills
  • Knowledge to OSHE, ISO
  • Available worlk with flexible schedule that would include weekends and night shift as of the critical situation of production conditions or as required by circumstance.