Program Manager

City:  Bangkok
Country/Region:  TH
Application Deadline:  Until Hire

Imagine overseeing and driving the digital and technology aspects of the Manufacturing Expansion program for the world’s largest jewelry brand. If you thrive on leading complex projects, ensuring seamless end-to-end delivery, and managing cross-functional teams, then you might be the perfect fit for the Program Manager, Manufacturing Technology role at Pandora Crafting & Supply. Join us and bring your expertise to make a significant impact as we embark on an exciting journey to expand our manufacturing footprint and enable our customers to express their love through our jewelry.


About the Team:

Pandora has embarked on a multi-year Manufacturing Expansion journey and have just finished groundbreaking of our new manufacturing facility in Vietnam. It’s time for us to expand our manufacturing footprint and enable our customers to give a voice to their loves. We’re on the start line of this exciting journey, and we want you to join us, and bring your extensive project and program management knowledge to the table.


In Delivery & Planning we have a mission of driving and improving end to end delivery of tech initiatives in collaboration with Product and Development teams – seeking to deliver expected outcome for our customers and colleagues in shortest possible time to market while staying within budget. We collaborate, deliver and provide expertise across the Digital and technology domains – and we want to be the healthy friction in our organisation asking the right questions ensuring ambitions are always clear and that we focus on outcome.


If all of above sounds intriguing, we want you to join us to bring your ideas, entrepreneurial spirit and experience to make asignificant impact, and help shape this with us going forward. Expect a global journey ahead where you can deploy your experience and seek new ways of doing things, crafting brilliant solutions that enable us to serve our customers and colleagues even better.

Your Role as Program manager, Manufacturing Technology:

In this Digital & Technology role, you will play a key role leading and coordinating all Digital & Technology aspects of the Manufacturing Expansion program. As work will span across our Thailand and Vietnam sites travelling is expected.

We love that you will…

  • Oversee and lead the E2E delivery of larger programs and initiatives leveraging the suitable delivery methodology (Agile or Waterfall)
  • Develop and define comprehensive plans, including milestones, critical path and resource allocation to ensure programs are delivered in quality, on time and budget in Manu Tech
  • Own program budgets and financials and work closely with Finance and the Manu Tech leadership on strict financial control
  • Leads project teams and coordinate their activities to ensure project objectives are meet
  • Actively identifies, assesses and manages risks and dependencies for the success of the program
  • Collaborates with external partners to deliver program objectives 
  • Build effective partnerships not only within your Manu tech, but also with business functions, specifically Crafting & Supply, Merchandising and Supply Chain, and towards internal end users to understand how to best deliver products E2E

We love that you are…

  • 8+ years of Delivery / Project management experience within manufacturing in large scale strategic programs or projects
  • Expert level project management and leadership skills for managing projects and cross-functional teams
  • Experience in successfully managing and guiding complex projects from blueprinting, solutioning, capacity planning, budgeting and rollout
  • Knowledge of various project management methodologies (e.g., waterfall, agile)
  • Professional Project Management certification (e.g., PMP / PRINCE2 / SAFe) is an advantage
  • Excellent communication and presentation skills to provide project leadership and direction to all stakeholders and project resources
  • Strong analytical and problem-solving skills to identify, assess and resolve issues, risks and dependencies.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of Manufacturing people and report to the global team

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

  • Foster your growth and craft opportunities through our learning and development programmes.
  • At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
  • Transportation services are also available to drop you at the closet BTS station and other community areas.


About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 


About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,700 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 28.1 billion (EUR 3.8 billion) in 2023.