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Product Manager

City:  Bangkok
Country/Region:  TH
Application Deadline:  31 May 2022

Product Manager, Manufacturing Technology COE


Are you an experienced professional who is passionate about leveraging technology, agile principles to drive high impact products within organizations? If so, Pandora embarking on an exciting ERP journey to create a new strong digital backbone for the biggest jewellery brand in the world. The ERP business transformation will go on for multiple years and is foundational for the delivery of our Phoenix strategy. The programme is a great opportunity to develop your career, build new capabilities and contribute to the future growth of Pandora.


We are embracing agile methodology structured around product teams with clear focus on business outcomes. Strong and passionate Product Management is a key component of realizing these ambitions. In this newly created role, you will help to shape the direction and product domain as part of the functional leadership team to ensure Pandora is leveraging technology at the heart of evolving our business and delivering growth. Have we sparked your interest? If so, we would love to hear from you!


Job Description


As a Product Manager within Pandora Manufacturing Technology COE team, you will be responsible for the product vision, roadmap, and product backlog across Manufacturing ERP, Sourcing & Procurement platforms. You will act as the connector between functional needs and technology ensuring that we are always working on the things that creates value for our consumers and the business. This also includes delivery of our new Digital Strategy, Crafting & Supply Strategy, and the ambition of creating the SMART factory and Data-driven manufacturing. You will work together with Supply Chain, Finance, Production and Quality teams to establish a new agile delivery engine to cross-functionally realize the strategic ambitions. You will focus on driving the product agenda for the most critical part of the strategy, i.e., shaping and implementing a new ecosystem for Manufacturing ERP (SAP S/4HANA), Sourcing & Procurement capabilities across the plants.

Your key accountabilities will be to:


  • Play a tactical role with ownership of the Product Backlog for product teams and be responsible for prioritising and maintaining it with the broader stakeholder group
  • Mentor and manage a dynamic team of Business Analysts, providing leadership and motivation to team members
  • Holistically manage and drive improvement of the product management process from strategy creation, product planning and build, to launch and optimisation – coordinating with stakeholders, teams, and technology throughout that lifecycle
  • Help facilitate the successful implementation of solutions including strategic decision making on management of overall risk to daily execution and overarching change management efforts with senior stakeholders to pave way for adoption
  • Own development of product features, including management and preparation of quarterly planning, and ensure that the development team is working on items that will deliver the most significant customer and business value
  • Work with the product owners, stakeholders to ensure refined features according to ‘definition of ready’, as well as work with Delivery Managers, Solution Architects to create a holistic backlog and architectural runway also encompassing technical enablers, non-functional requirements, and improvements to ways of working
  • Plan and define high level design of technical solutions and explore potential technical solutions with team. Facilitate key events and orchestrate the delivery with scrum masters, including facilitation of quarterly planning, system demos, etc
  • Work with vendors to embrace Pandora’s delivery model and become integrated part of long-standing product teams
  • Own accountability for long-term product success from a technology point of view, including accountable for building technical excellence (built-in quality)
  • Facilitates periodic synchronization meetings across product domain such as Scrum of Scrum and, PO sync and Leadership meetings, as well as manage dependencies with broader organization.
  • Work with senior leadership and the business owner group within your area to form and convert strategic vision into roadmaps
  • You will work to set clear objectives and key results for new initiatives and create complex Lean Business Canvas that include market analysis, costs, business/user benefits, OPEX & CAPEX calculations, sensitivity analysis
  • Participate in portfolio alignment activities to ensure dependencies are managed and funding/approval processes are followed
  • Manage and communicate the backlog delivery and progress with Product Management and Solution Architects, including tracking, perform measurements and metrics (e.g., burn down charts)
  • Monitor alignment to roadmap and overall strategic vision and collaborate with Digital & Technology functions on lean portfolio management and overall reporting
  • Join the day-to-day leadership team of our agile delivery engine and help manage risk, impediments and ensuring progress towards committed objectives
  • You will work with transformation and relentless improvement towards a more agile operating model creating faster time to market, better quality, and more efficiency
  • You will be available to product owners and attend demos to provide feedback, evaluate business value and ensure features are delivered according to expectations
  • You will ensure compliance with technical standards & guidelines e.g., vendor, architecture, and cybersecurity, manage technology interdependencies on functionality or timeline


What is needed to succeed


  • 8+ years of product management experience within agile organizations
  • Experience from manufacturing, retail, fashion or FMCG preferred, as well as knowledge Manufacturing ERP, Sourcing & Procurement with SAP S/4HANA mandatory
  • Strong experience in enterprise IT management, technology consulting, advisory or professional services
  • Strong stakeholder management to ensure a holistic perspective is gathered and backing for product backlog / priority is ensured
  • Advanced client-facing skills, including the ability to analyse complex problems, influence and negotiate with customers 
  • Understand the business domains and have strong product expertise within your area
  • Ensure user stories communicate business needs to scrum team, solicits customer input and feedback on digital technology
  • Independent, proactive, and structured. Ability to ensure progress and commitment to deadlines
  • Ability to create and clearly communicate the product vision and backlog to both senior stakeholders and team member
  • Be a servant leader who can make decisions, prioritize, and manage risk but who always empowers the teams to decide on the “how”
  • Pragmatic in striking balance between short term gains and long-term strategic ambitions (e.g., technical debt)
  • Understand technology platforms, trends and can activate technical expertise in the organization
  • Understanding of agile methods and processes, and capability of supporting agile project teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt
  • Business acumen and politically astute, ability to act with diplomacy and sensitivity to cultural diversity
  • Combination of strategic and analytical insights with a passion for technology
  • Professional Business Analysis certification (e.g., CBAP), SAP certification would be an advantage