Product Manager (PLM System)

Imagine being responsible for the strategy, roadmap, and lifecycle management of the PLM system—supporting innovation and product development, engineering, and manufacturing processes. You'll bridge the gap between business needs and technology capabilities, ensuring that the PLM platform delivers value by enhancing collaboration, data integrity, and process efficiency across all product-related functions—for the world’s largest jewellery brand.
 

If you enjoy leading enterprise-level PLM solutions, working cross-functionally to align technology with business needs, and driving product strategy in an Agile environment, you might be our next Product Manager (PLM) at Pandora Crafting & Supply.
 

We love that you will…

• Define and maintain the vision, strategy, and roadmap for the PLM platform in alignment with organizational & business goals.
• Collaborate with cross-functional team (Innovation & Product Development, Engineering, Technology, Design Development, Assortment Planning and so on) to capture and prioritize business requirements.
• Lead PLM system implementation, upgrades, integrations, and configuration product team.
• Own the PLM product backlog and ensure effective delivery through Agile methodologies.
• Collaborate with Engineering Manager/Lead grooming the self-organizing product team.
• Manage relationships with PLM software vendors and service partners.
• Train, support and guide users in best practices and optimal use of the PLM system.
• Monitor user adoption and lead continuous improvement initiatives.
• Work with Engineering Managers and Solution Architects to create a holistic technical solution design, explore the possible technical solution and architectural runway also encompassing technical enablers, non-functional requirements, and improvements to ways of working.
• Facilitate key events and orchestrate the delivery wit delivery manager, scrum master, and product team including facilitation of sprint planning, sprint review, product demos, and sprint retrospective, etc.
• Work with vendors to embrace Pandora’s delivery model and become integrated part of long-standing product teams.
• Own accountability for long-term product success from a technology point of view, including accountable for building technical excellence (built-in quality).
• Facilitate periodic synchronization meetings across product domain such as Scrum of Scrum and, Product Owner sync and Leadership meetings, as well as manage dependencies with broader organization.
• Work with senior leadership and the business owner group within your focus area to form and convert strategic vision into roadmaps including to set clear objectives and key results for new initiatives and create complex Lean Business Canvas that include market analysis, costs, business/user benefits, OPEX & CAPEX calculations, sensitivity analysis.
• Participate in portfolio alignment activities to ensure dependencies are managed and funding/approval processes are followed.
• Ensure data governance and adherence to regulatory and compliance requirements.
• Ensure compliance with technical standards & guidelines e.g., vendor, architecture, and cybersecurity, manage technology interdependencies on functionality or timeline.
• Manage and support other related applications within the Product Development business area.

We love that you are…

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline)
• Minimum 5 years of experience with Product Manager role in Agile environment.
• Minimum 3 years of experience with PLM systems (e.g. PTC FlexPLM, Centric, Aras, Siemens Teamcenter, etc.)
• Strong understanding of product lifecycle management (PLM) concepts.
• Proven experience in managing enterprise software solutions or product ownership in a technical domain.
• Strong stakeholder management to ensure a holistic perspective is gathered and backing for product backlog and priorities is ensured.
• Advanced client-facing skills, including the ability to analyse complex problems, influence and negotiate with customers.
• Familiarity with integration to CAD, ERP, and MES systems.
• Strategic thinking and business acumen.
• “Can do” attitude, be courage and confront with challenges, stand for the shared goals as well as be flexible for the approach.
• Leadership skill, proactive, and structured.
• Ability to ensure progress and commitment to deadlines.
• Problem solving and analytical skills.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of manufacturing innovation people and report to Director, Manufacturing Innovation.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,785 points of sale, including 2,788 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.